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10 Church Staff Hiring Tips from the Front Line

Orginally published on Tuesday, April 12, 2005 at 8:24 AM
by Todd Rhoades

Gary Lamb, is the church planting pastor of Ridge Stone Church in Canton, GA.  Gary writes at his blog… One of the areas that I felt very unprepared for in planting a church that has grown rather quickly was in the area of hiring staff. Matter of fact I would go as far to say I have done a very lousy job at it. God has blessed us with some great hires but I have made my share of mistakes. I currently have 2 full time staff and 2 part time staff (25+ hours) and myself on our staff. However since we have started I have parted ways with three staff people due to bad decisions on my part.

Hiring staff is a great blessing and I believe is wonderful for a church. I am a believer in being overstaffed. However the wrong hire can hurt you in many ways. I have learned this valuable lesson: No matter how bad the staff person you hire, there will be people who love them and are loyal to them. I have never lost a staff person where I didn’t loss a family in the church. So with that in mind, I thought I would share with you some random thoughts I have learned when it comes to hiring staff.

1.) Ask Questions!
There is no such thing as asking too many questions. Ask about doctrine, ask about standards, ask about philosophy, ask about their spiritual life, ask about their family life, ask, ask, and ask! My lack of asking questions has hurt me in the past.

2.) Ask their references for references
No one is going to give you a bad reference. So they only question I ask a reference is if they can give me another reference. I have found if you go two and three deep, you being to find out the truth about people

3.) Lay out clear expectations
Make it very clear what you expect of them. Let them know goals, leadership style, ministry style, etc. Don’t be afraid to scare them off. It is better for them to be scared and not take the job, then take it and quit later.

4.) Talk to the spouse
We expect no more of our staff spouses then we do of our regular church members. However we make sure their vision is the same as the staff person and that they are supportive of going into the ministry.

5.) When possible, hire people you know

I have only made one hire of someone I didn’t know. The rest of our staff I knew firsthand or knew someone who knew them. This has been a huge help.

6.) When hiring friends, let them know things are about to change
I have hired friends and it was hard for them and me to become the boss. It was hard to turn the friendship on and off. Let them know beforehand that there will be times when you have to be the boss and not their friend.

7.) Only give someone their first chance if they are from your church and already doing the job
I am all for giving people their first shot at ministry. However in the future I will only do that if they are in our church and already doing the job as a lay person.

8.) Burst their bubble about ministry
Those who have never been in ministry before think it is something that it isn’t. I want them to know beforehand that when they come to work there will not be angels standing at the entrance singing “Amazing Grace.” They need to know there will be conflicts, arguments, and disagreements. There is a huge myth about being in ministry.

9.) Share your vision
God gave you the vision as the pastor or planter. Make sure they line up with the vision you have for your church. We have a certain vision at
RSC and we don’t think you are wrong if you have another type of vision, however we aren’t compromising on ours.

10.) Learn from your mistakes
You are gong to make bad choices. Learn from them.

Any thoughts?  What would you add to the list?


By the way, you can visit Gary’s blog site here


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 TRACKBACKS: (0) There are 41 Comments:

  • Posted by

    Can I say an AMEN to that!  I have had the same issues, every one of them.  These ten suggestions are the very same ones I came up with myself after three bad hires of a music minister.  I am still currently without one and will stay that way until I find the right person.  Every one of them caused a great amount of hurt when they left.  Take your time and do the hard work.  It will pay off in the future.  Thanks for the great advice.

  • Posted by

    #2 of the 10 reasons for 10 Church Staff Hiring Tips from the Front Line is very obscure. I think your typist needs a cup of coffee in the morning before starting work. But otherwise, I appreciate your insights.

  • I would add to this list the us of certain personality assessments.  One of the greatest challenges I’ve found is the fact that individuals seldom present themselves completely in an interview.  Although this is natural, it is also potentially lethal.  As executive pastor in a very large church, I began to use assessments of various types (the more important the role, the more in-depth the assessment) to provide me with “inside information” on the candidate.  Seldom was I led astray by these tools.

    I think #2 is GREAT and is something that I often recommend.  What it says is that after receiving the name of a reference, ask that individual whom he or she would also recommend talking with.  This tends to remove the reference checking process from the “fans” of the candidate to include other persons whose opinions may be a bit more objective.

  • Posted by Steve Miller

    I have just interviewed for a staff position and felt that the leadership didn’t ask enough of the right kinds of questions.  I, on the other hand, interviewed them extensively. 

    I’m glad to hear others out there who feel the same way about asking tons of questions.  Being thorough, smart and professional does not equal unspiritual.

  • Posted by David Jankowski

    In my experience, it is dangerous to hire from within the congregation if the person has been a part of the church for a long time with lots of webs of support and loyalty when one is in a relatively small church (750 and under). If for some reason the chemistry or the ministry doesn’t work out, you have a MAJOR conflict on your hands. If the church is 1000 or more, you can still have damage, but it’s much less hurtful. Sometimes you THINK you know people, and you discover serious quirks along the way.

  • Posted by Rees Olander

    Don’t forget that when you are interviewing non-ordained persons for staff (secretarial, bookkeeping & custodial), you need to be very careful about ASKING questions that violate Title VII ot the Civil Rights Act, including questions about family and health. [ See The Church Guide to Employment Law published by Church Law and Tax Report.]Title VII does not specifically exempt churches except in certain aspects of religion. Twenty years of experience has taught me to INVITE applicants to tell me about themselves. They will offer up an amazing amount of information that I cannot legally solicit.  Church board elders need to remember that they, too, may legally represent the church as the hiring agent, and should be educated about Title VII.  In addition to the tips above, remember to start with one essential element: a well-written, clear job description with duties and time expectations.  Then the interviewer can ask specifically about whether the applicant can fulfill these responsibilities (family conflicts with duties may surface).  For example, if the job will regularly require evening meetings and full days of Sunday work, plus half days on many Saturdays (all of which will require family cooperation and support), say so.  Also clearly identify when days off will be given.  Many family problems can result from unspoken expectations that program and ministerial staff will be 24/7, which puts the staff in a bind toward fulfilling Biblical obligations to care for their spouses, children, and parents.  I would be very careful about interview a spouse other than those of clergy snf those clearly and legally defined as ministers, as it could lead to a lawsuit.  Remember, as a hiring agent, we don’t do our churches favors if we involve them in lawsuits in a litiguous society.  The number one lawsuit class for churches is employment actions.

  • Posted by

    Here is a list I drafted in this past year:
    1.  Chemistry...is this a person I want to spend time with...or would I find myself regularly avoiding them?
    2.  Strengths...Can this person fill the existing leadership gaps...or do they add redundancies to the current leadership mix?
    3.  Match...I this the best fit for the position to be filled...or is this a convenient or safe choice at this time?
    4.  Sub-culture...Does this person reflect the primary socio-economic and educational profile of this organization...or are they a “fish out of water”?
    5.  Theology...Is this person within our acceptable range on the theological continuum...or are they marching to a different theological drummer with specific agendas or perspectives that has the potential to divert the time, attention and energy away from the organization’s stated mission and vision?
    6.  Philosophy...Does this person agree with and commit to support the strategy by which we live out that mission...or might they become divisive in public and private conversations within their arena of influence?
    7.  Loyalty...Can this person set aside personal preference for the sake of the mission, vision, values and ministry strategy...or will their preferences become a backroom agenda that becomes destructive to the organization as a whole?
    8.Authority...Will this person respect those who serve at a higher level of leadership...or might they have tendencies toware insubordination in light of past performance?
    9.  Past...Does this person’s past reflect stability personally and professionally...or are there patterns of behavior and frequency of transition that raise concern?
    10.  Future...Can this person meet the requirements and expectations for the next levels of ministry development...or what’s the risk of the investment necessary to equip them?

    I also suggest a leadership covenant clearly indicating the non-negotiables as well as the process to:  (1) review ministry priorities and performance, and (2) remind them of the process and structures (3) restore them to more effective service, or (4) remove them to more suitable roles within the church or to another ministry setting.

  • Posted by

    Thanks Gary for the great article, good advice, its always helpful to learn from someone else’s experience. I have just one question relating to point # 7. Who gave you your first chance at ministry?

  • Posted by

    Great article I also echo what’s been said above that the interviewee should also be asking questions.  I’m sure with little adjustment these could all be reworded to be used by the one being interviewed to determine from her/his perspective whether it is s good fit for them.
    Having recently resigned from a 4 year stint as a youth pastor, I will ask many more questions of the next ministry that we interview with. 
    Consider the possibility that a church not asking the questions that Gary has suggested, or some form of them, should be e red flag.  If they aren’t concerned about the issues that these questions deal with, you may find out you’ve signed on for more than you’ve bargained for say 3-4 years down the road.

  • Posted by

    Great article some good points to think about.  I do have some questions about #7 as well.  Main question: why?  If the person seems right for the job, is experience necessary?  Does the schooling they went through not count for nothing?  What a terrific opportunity to mentor a person. 
    Possibly the position recuires experience?  For instance, if your church has a youth group of 200 you probably need a more experienced youth pastor.  I would just like to know why you would not hire a person fresh out of college?
    What do you guys think?

  • Posted by

    Very good article, and an important issue. A couple reflections - from my perspective as a Christian songwriter and church music director - and formerly a hospital executive, and manager of many resources and individuals.

    1) Never forget that employment/work arrangements are a two-way street. A mutual love of genuine teamwork is an ingredient for organizational success. (This means neither the boss nor the employee always gets their way.)

    2) The best “consultant line” I ever heard was, “What you permit, you promote.” Think it over. It applies to everything from parenting to friendships, to work relationships and marriage. Think about Moses and the Ten Commandments.

    3) On hiring friends, I once heard this from a musician: “Musicians can make great friends, but friends make lousy musicians.” Lesson: let a candidate’s gifts, skills, nature, faith and other existing attributes be the reasons you consider them. If you try to imagine your friend into a necessary skill that doesn’t exist, be prepared for disappointment.

    4) Last, before assuming that all unsuccessful employees’ strengths or nature is the cause of their failure, take a good look in the mirror, and assess whether you’ve been an “enabler” rather than an empowerer as a boss.

  • Posted by

    GREAT aricle yet I think Jade and I are in the same boat.

    Everyone wants EXPERIENCE.  So how do I get it?  While I was living in OH I was involved with an AWESOME jr. ministry, teaching Sunday school, leading community building games, and was a small group leader.  I now live in NC and am back involved with youth again. 
    I have life experiences and ministry degree BUT it doesn’t seem to be enough.

  • Posted by

    Great job Gary!

  • Posted by

    I’m so proud.  I can’t believe our little Gary’s all growed up and even learning to use spell-checker!

  • Posted by

    Nice article.  While I agree in principle with most of your points, in my experience, many church staff and/or search committees are very unprepared for the interview and hiring process.  As such they read points as you have made and not know where to from there.  Example: they want to ask, ask, ask..but simply don’t know what or how to.  They are wanting to find the issues you discuss but don’t understand the process of asking open-ended questions, follow-up questions, looking for behavioral qualities, etc.
    Before my church position, I spent many years in the business world and have interviewed over 1000 folks.  Coming into the non-secular arena has opened my eyes to our vulnerability in hiring.
    While I don’t totally disagree with hiring someone you know, it can and often does create distractions and negatively effect objectivity and the ideas pool.  It just depend on the job being hired for.
    Finally, I would ditto your point on giving clear expectations.  All interviewers would be wise to remember that making a bad hiring decision not only hurts the organization, it is a disservice to the hiree.  The right hiree is qualified, motivated, and prepared to succeed.

  • Posted by

    Gary,

    Interesting blog.  Truly, my compliments to you on accepting the responsibility for your “bad hire” in staffing.  I’ve found that most Pastors are not as open and tend to do a lot of finger pointing to back or build their case for a dismissal. 

    Though I’m not necessarily in disagreement with your thoughts, I tend to think from the perspective of the one being hired, intervied and put in a place of ministry.  Over 25 years of being in that full time place of associate pastor tends to take me there. Go figure.  Seeing a turnover in staff, as you mentioned in your article, would cause me to seriously quesiton if I should join such a setting if ever considered for a position.  (3 out of 4 positions changed ... not a good ratio).  Staff are not expendable items. 

    My point is this.  Even with all the helps you suggest (as good as they are) one should never, ...NEVER eliminate someone from a possible ministry position solely based on the past.  Things change.  People make mistakes.  Most will improve / change if you give them a chance.

    With that in mind, I failed to see much mentioned about getting to know the heart of the ministry candidate.  Or visa versa for that matter.

    Lastly, remember that a person with experience brings that with them.....and typically some good and bad baggage as well.  Forgive me, but both pastor and staff need to learn to deal with it.  That’s life.

    Church staffing should be more like a relationship than employment.  Indeed, choose wisely....but when you’re in the thick of things .....don’t bail at the first sign of trouble.

    Good article.

    WJM

  • Posted by

    I have a question as well. I know exactly where Brandon and Jade are coming from. I have a music degree and have been involved in assisting many ministries through out my experience as a Christian. However, experience “leading” a ministry is a factor. It is just simply impossible to get leadership opportunities. I have just recently been through a very difficult time which led to my leaving a church where I have helped lead worship for the youth. My experience has been that if you are helping in small churches you will not likely be able to ever lead and as far as large churches are concerned they have a much better handle on leadership issues thus requiring lots of experience. I guess I really have two questions here that I really need some answers to. 1. Is there programs that give college grads some realtime experience in say a large church that would help them meet the experience requirement for hiring? As far I can tell one starting out in leading ministry can only get a position in a small church where unfortunately has been very painful and less than productive experience for me. At this point in my life, I am beyond the concept of struggling with churches unwilling to adapt to a more progressive approach of sharing the Gospel, poor leadership, selfish motives, etc. Any help in this area would be greatly appreciated.  Secondly, I was wondering if there is any reasources available for people who are searching for a job specifically regarding music ministry? For example, writing resumes and a list of possible questions to ask the employer in an interview. I’m sure there is someone out there who has been here before. Todd, could you possible research this for us. Appearantly I’m not the only one with this problem. Thanks. I really appreciate it.

  • Posted by

    Pete and others,
    My best advice to you would be get involved in a church and stay in ministry some how.  Interviews that I have had in the past volunteer time and part-time counted to them as experience.
    Also be aggressive, don’t wait for them to come to you, go to them.  My denomination has a web-site set up like this one that send resumes out to churches looking.  I found on that site the list of churches and I sent my resume to them and called the pastors directly.  Many e-mailed me back and I had a total of 3 intervies set up within a month.  In two months I had got a position.
    Also believe it or not your resume makes a difference.  I have always included a philosphy of ministry which seemed to help the interviewers get a glimpse of who I am.  I also always included a picture of my wife and I on my resume as well.  So they got an idea of who they were talking to (some times it is nice to put a face with the name).  I tried as much as possible to make the church feel like they knew me, or make them comfortable with me.  Just some ideas.  One final thought:
    You don’t have to be full-time to be considered a pastor, and no money given to you declares you a minister.  Some of the best pastors I have met had jobs on the side.  God has called you into ministry, get to the work He has called you to.
    With all respect
    P.S. sorry so long

  • Posted by

    The next step is to discuss the art of hiring. 

    The wisdom above will save time and grief.  However, as leaders we are not just human resources people hoping to avoid mistakes. 

    Our job is similar to that of a movie director casting a film.  We have to carefully consider the strengths and nuances of each person and then cast them in the right part.  The art is in thoughtful blending of each person’s qualities so that the cast is greater than the sum of its parts.  Leaders get the big bucks for skillfully crafting a team, not simply filling openings.

    In the past 10 years I’ve hired about 100 direct reports in the secular business world.  I’ve learned the following:

    > Make sure the right people are in the right jobs.  Review positions and placements annually.

    > Have a written succession plan for each position.  This forces you to think about your people and organization differently.  Succession planning is a great way to identify opportunities.

    > A leader is talent scouting all the time, not just when there is an opening.  Network, meet good people and keep up with them over the years.  When you have an opening, go to your “future Eagle” file and take advantage of your network.

    > Mentor others.  This year’s intern is next year’s valuable employee… and maybe someday, your boss.

    > What comes around goes around.  If you are upfront and honest with people on your staff, generally they will be that way with you.  Tackle tough conversations head-on and with a kind heart.  The staff will appreciate it.

    > Take a few chances.  After you’ve hired for awhile you learn to trust your intuition.  If you see potential greatness in a candidate, take a risk and give them a tryout on the team.  That’s the difference between sitting in the executive chair and the human resources manager’s chair.  Some of the most valuable hires I’ve made were on intuition.

    Thanks to Pastor Lamb for sharing his great wisdom.

  • Posted by

    Gary,
    It is so exciting to hear how God has blessed and is blessing.
    I am so thankful that God has given us wisdom in experiences.  I have learned alot of great counsel by just reading your suggestions and the comments of others. 

    I want to first say that I don’t especially like making comments or giving counsel via email.  In my opinion unless the person is an artist with words(and I am not an artist)it leaves out the most important part of communication, and that is the passion in someone’s voice, which I believe reveals much of their heart. 
    So with a great deal of caution and respect for you and for all who have written I would like to share what I belive is critical in placing anyone in position of leadership, teaching, or staffing.

    And that is prayer. To earnestly pray,and even fasting! Giving the Lord the opportunity to speak to our hearts. 
    It should be a given in every situation among pastors but, as you all know, sadly it isn’t. Too often even ministry can get in the way. 

    I know you all know this…
    Hiring someone or placing someone in position of leading and teaching others has such an tremendous eternal impact.  And even when we ask the right questions and even do the background checks, etc.  We sometimes still make mistakes.
    Only the Lord can reveal the depths of someone’s heart. 
    Over the last ten years of ministry there have been many opportunitites of dealing with people.  During that time I have learned, and am still learning, to ask the Lord to reveal the truth of someone’s heart,and whether or not this person is His choice, especially when it comes to someone who is in a leadership role. 
    Do our part.  Ask the right questions,etc.
    Pray and trust His ability to speak to your heart. 
    Then ask for the courage to do what He leads.

    Again, I want to express my appreciation for your willingness to be open and share your experiences and the wisdom that the Lord has given to you.  I pray that God keeps His precious hand upon you.

    Respectfully

  • Posted by

    Pete,
    You asked how someone gains experience that will enable them to get hired at a large church.  My advice is to try to find an internship opportunity at a large church.  The mindset and way of doing ministry are different depending upon the size church so I look for someone who has had experience on staff at a large church or ha had an internship with a large church.  We have 6 or more interns a summer, with some staying on for a year.

  • Posted by

    These 10 things are great but I disagree with #7. Experience cannot be gained without opportunity. Many churches want someone with 5-10 years of experience in the area they are trying to fill. I have experienced this myself.

  • Posted by Rich Schmidt

    Guys, despite what the link in the email said, this isn’t Gary’s blog.  I don’t know if he’ll come read your comments here or not, but if you’re looking for Gary’s thoughts, you might want to follow the link to his blog…

  • Posted by

    Greetings:  everything I am about to say here is in general terms, and is not to be construed as an opinion written in stone about ALL pastors.  With that said, I must issue a call to caution!  There are simply to many good, hard working ministers of God’s Word that are fired everyday by individuals that call themselves “pastor”, but haven’t a clue as to what that term means to them personally, and to the church body as a whole.  I am quite leary of the pastor who proclaims himself as a “boss” instead of a scriptural leader.  The boss mentality, at least to me, gives a huge indication that this individual has tendancies of tyranny (ie: ruling with a sceptre of intimidation), rather than tendancies of service (ie: leading by scriptual example...Christ serving his disciples by washing their feet).  Kenneth Chinn mentioned (3) three bad hires of a series of Minister’s of Music.  Kenneth..., and hear me when I say that I’m not making an accusation against you, but, after three strikes, did you ever consider that you, or your attitude may be the problem, or at least part of the problem?  One of the largest problems I see today with pastor staff relations is the fact that pastors assume that scripture gives them unlimited authority in the church, which it does not.  Trained, God called ministers, whether they be pastors, or other staff members are not the Senior pastor’s flunkies.  They are men whom God has called and given a gift, mission, and mandate to.  He has equipped them with talents that they are to use in the way God has gifted them to use them, and not have to turn backflips to do things the way the pastor wants.  God puts people together for a purpose, and gifts them differently in order that they can cover all aspects in all directions.  Too often, pastors stifle other ministers by making demands to do things a specific way, which may not be the way the individual was gifted, and in a case where the pastor isn’t knowledgeable in the that particular field, this causes real problems.  Thus a poorer job will be the result, giving the pastor ammunition against the other staff member.  Pastors are not musicians, therefore are not qualified to tell the trained professional how to perform his craft.  I’ll even go a step further.  A pastor, given the task of training a mass choir, or trying to give a lecture of basic composition (the easiest music there is) would fall flat on their face in less than a heartbeat.  Why?  Because it a skill that requires years of training, and refining.  However, a minister of music can, with a little effort, put together a relavent, accurate sermon that would be shallow no doubt, but preachable.  The moral is this...a pastor cannot do a Minister of Music’s job...but a minister of music can do a pastors job.  Now, let me say this...there are some bad music minister’s out there...and they need to be weeded out.  Likewise, there are some bad pastors out there as well.  However, the job of letting someone go should be relagated to the ones that voted to bring them on...the congregation..., with proper, legitimate, credible evidence being presented.  It should NEVER be left up to the pastor who may in fact be the problem.  It isn’t about the pastor, the minister of music, the deacons or the congregation...it is about Jesus.  That is my two cents…

  • Posted by

    C Edwards said: “However, the job of letting someone go should be relagated to the ones that voted to bring them on...the congregation..., with proper, legitimate, credible evidence being presented. It should NEVER be left up to the pastor who may in fact be the problem.”

    I’m sure all our churches have different polities, but in our denomination, the pastor does the hiring (with the board’s approval) and firing (with or without the board’s approval).  The senior pastor is reponsible to lead, shepherd, develop, and supervise the staff.  The only paid staff position the congregation votes on is the senior pastor.  This is a good thing, in my opinion.

    If the pastor is, in fact, the problem, let’s hope the other leaders in the church (elders, deacons, board, whatever) are strong enough to help him see it and hold him accountable to grow past it.

    Again, your church polity may vary… smile

    Oh, and in my opinion, it’s completely “proper, legitimate, and credible” to remove someone from the team if they’re just not a good fit in terms of personality/style/etc.  Chemistry is important!

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