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Churches, Finding Staff Members & Courtesy

Orginally published on Tuesday, July 05, 2005 at 6:00 AM
by Todd Rhoades

I received a letter recently that I thought I’d share here.  The reason I share it is because I’ve received numerous others over the past few months… all saying essentially the same thing.  Here’s the letter:  Dear Todd, Me again, writing this time as an ordinary Joe seeking a church staff job, such as those advertised on ChurchStaffing.com.  Let me be blunt: Churches need chastising for the way they treat job seekers. I’ve applied for a number of jobs listed on the ChurchStaffing.com site. Usually, but not always!, I have received some sort of acknowledgement that my application was received. But churches really drop the ball when it comes to informing losing applicants that they didn’t get the job…

Even a secular company like Nike had the courtesy to send a short email note to me informing me I was not selected for a job I had applied for at the company. It's rare that churches show this kind of courtesy.

Since I apply for Communications or Media Director type jobs, you can be sure that the churches to which I apply are large (over 1,000) and well-staffed. They ought to at least have the courtesy of mailing or emailing losing candidates with a form letter.

Many don't, and that's just not right.

This person makes a valid point; and as I said, it's one that I hear quite often from job seekers. 

I think this is one area that most churches can vastly improve on.  It is pretty much standard practice in the non-church world to at least thank the applicant for applying... and it's something that churches usually don't do.

When you or your church search for your next staff member; be sure you have all your bases covered; and that includes a good plan for communicating effectively with all job applicants.  Please?  smile

FOR DISCUSSION:  What has been your experience in applying for jobs? Do you feel churches are courteous and professional in their communications with you? If you're on a church staff or search committe... how does your church follow up with prospective candidates?

Todd


This post has been viewed 981 times so far.


 TRACKBACKS: (0) There are 94 Comments:

  • Posted by

    Whether in the corporate world or the church world, it is not an expectation to reply to every person that sends in a resume.  How unnecessary it is to send a reply to every person that applies for a job, especially when less than 5% of the 100’s or resumes received indicate a candidate that is in line with what the hiring organization wants.  A better approach is to send in your resume and assume that if nobody contacts you they are not interested.  It’s not being rude - you simply did not make the first cut.  If they have interest, they’ll contact you.  Once you are contacted, then you can expect some sort of regular communication and closure.

  • Posted by

    I’m convinced that such impersonal venues as e-mail and internet job boards are no way to find a ministry position or any job for that matter.  My guess is the applicants landing positions have some personal connection to the Church or company.  Perhaps the familiarity with the applicant is via personal connections or someone has been the recipient of their ministry/professional efforts. Church committees need to feel safe with their applicant.  Ain’t gonna happen in cyberspace apparently.

    The other reali

  • Posted by Les Smith

    I entered the ministry after several years in Personnel Management for the feds. Our church endeavors to acknowlege receipt of resumes, even when unsolicited. Our hiring procedure is rather lenghty, so I try to keep applicants informed as to where they are in the “jumping through hoops” process.

    Those who actually get an interview are informed that when a decision is made, they will receive notification either way. We do this even when recruiting locally for a part-time secretary.

    I would agree with most of the concerns and frustrations expressed, but I do take exception to those who are critical of churches for not hiring them when God “called them to that church”.

    One writer went so far as to say every church he has been called to has rejected him and he is tired of not being able to make a living because churches hire the wrong people. A church that did send him a rejection letter was sent a letter by the applicant attempting to get the pastor to see why he was called to that church.

    Did it ever occur to the writer that others who applied for the position may feel the same way he does? So who did God really call? Just the fact that he believes every church he is called to has rejected him, should tell him something. He can only serve at one church, so how is it that God has called him to several of them? Why not view the rejection by the church as evidence God has not called him there?

    It strikes me as very audacious to send a letter to a church (that has performed the courtesy that so many other churches lack in sending a rejection letter) informing them they are making a mistake in not hiring you, because you know God has called you there. Say what? Isn’t it remotely possible that the Spirit has led that pastor in his decision not to hire you? If God told you, why didn’t He tell the church?

    Some writers also take issue with a church reposting its position after rejecting earlier candidates. I believe it’s more important to fill the position with the best candidate, no matter how long it may take. I’ve had the experience of taking a less qualified candidate simply because that was all that was available at the time and we felt desparate to hire in order to “move on”. In the end, you spend more time and effort trying to make the new employee “fit”, than if you would have just reposted the position until God sent the person of His choice.

  • Posted by Todd Rhoades

    Thanks, for the glowing endorsement of ChurchStaffing.com, Steven.  I do have to disagree (of course!)… many people find jobs here every week.

    I know the job search process is a long, agonizing one, and God uses all different types of contacts to get people where he wants them to serve in His Kingdom.  I’m just glad he’s choosing to use ChurchStaffing for His purposes!

    Humbly,

    Todd

  • Posted by

    Being a worship leader, I have never really had to look for a position in a church. What usually happens is “ You play keyboards, guitar and sing?, When can you start?” And that is the other side of the problem. Just because a church will have a hiring commitee, doesn’t mean that they know what they are doing. Those positons that they are filling were usually filled by someone that “fit” the bill.
    If a church has a real organization structure, with bylaws, it is up to the spiritual leaders in the church as well as the pastors, to make the interview process comfortable, (through the hiring or the “thanks, but you do not fill our requirements.") Unfortuneately, a paid postion will have a different hiring process than a part time or volunteer that will lead into a paid postion.
    Let’s face it,when the disciples were interviewed, Jesus laid it out on the line...and they still were confused.
    Communication is the key to any successful church organization. If we treat others as we would like to be treated, this process would be better.
    YIC- Les

  • Posted by

    Didn’t mean to come across as ‘bashing’ your website!  I find it quite helpful overall and is a useful tool, but in addition to applying online we need to make that personal connection to the church we have applied for.

  • Posted by Todd Rhoades

    No offense taken, Steven.  smile

    Todd

  • Posted by

    I find it interesting that we as church leaders are getting our feathers ruffled so over poor manners on the part of potential employers, when it is our calling to see God as bigger than all this!!  Is anyone else seeing this?  When did we become such an entitled group of servants?  It also makes me wonder what it is we feel we can give to a body of believers we become so easily angered with.

  • Posted by

    I have to agree with many of the comments posteed above.  A church, or any organization, can easily be overwhelmed with resumes when seeking someone for an open position and thus cannot acknowledge every one.  However, once they interview you they should have reduced the list of responses needed enough to respond to everyone. 

    I have run, what I have been told, was a close second for a few positions.  I would not have applied if I did not think that I was being called to the position, but God has the final say there, not me, so I cannot say that I was ignored when I was truly called.  I just continue my search for a church that I may serve.

    As for the churches that demand that I jump through all kinds of hoops to be considered, I look at what they are asking for.  If their requests are reasonable I comply, if they are not then I just withdraw my consideration for that position.

  • Posted by

    This is definitly my experience over and over. Not only do I not get a final “no” but most times not even a response that a resume is recieved!

    Churches need to realize that when we send our resume to them, we are in fact serving there church by our consideration, and in turn a kind “we have received your resume and are not interested” is the least they can do. I have been turned down by many secular jobs and though always disappointing, it brings closure. If the church is to shine out in the world, we need to be fair to people. Whether they are overwhelmed or not, a church secretary could send 100 emails all typed the same and insert a different persons name every time and say thank you and no. No one would know it was a form letter and at least it would seem personal enough that the church appreciated being considered (since this is a 2 way street). I think its time the church steps up to this!

  • Posted by

    Sadly, I must concur with all the above people who have faced the vast sea of total disregard for the Divine call upon a man and an assembly.Perhaps this is a cause for the lack of God-Breathed revival in our churches today.In the search process now,I rarely hear anything in regards to materials submitted.I am thankful that the Lord will place me in His harvestfield regardless of this failure so evident Eph.3:20

  • Posted by

    Having just gone through the “between positions” job hunt during the last 12 months, we kept very careful records during the 24 months that we were candidating.  Out of the 70 churches that we contacted during our search, only 25 churches even acknowledged our initial e-mail contact.  Of these 25, 20 asked for physical copies of our resume (most asked for multiple copies).  Of the 20, 10 acknowledged reciept, and of the 10, only 2 notified us that they had chosen another candidate.

    My wife and I have been Children’s Pastors and Pastors for over 20 years, so we were very particular in our choice of churches we sent resumes and inquiries to.

    In the end, we were hired at a church in our town, where we started attending, only intending to stay as long as it took to secure a new position.  But God had other plans, and so it may have been God’s intervention that caused our resumes to “die” in busy peoples in boxes.

    The whole experience reminded me to be more aware and courteous if I ever find myself on the other side of the job search fence.

  • Posted by Daniel

    Sadly, it is a real problem. It happened to me as well a couple times now, and was dissapointing because of my expectations of what I expect from all professionals Christian and not - but, regardless of our fallen nature - do we not deserve at least a “no longer interested” or “hiring freeze” or how about “I’m too busy right now for you brother - but God bles you!”

    Recently, Many months ago, I contacted by a large growing church on account of my resume posted on Churchstaffing.com, and even went through all of the lenghty interview questionaires, tests, etc.,
    only to not hear anything for months, and then see the same church posting an ad for the same opening.  But this time, I did not remain silent - that person got a quick (and final) note from me.  It’s ok to let people know where they are falling short - after all, they obviously need some feedback as well - staying mute (and bottling up your frustration) is not the same as “being as wise as serpents, but harmless as Doves.”

    On the next foot - when you do get hired, and you get comfortable again, remember what it feels like the next time you don’t reply to a brother or sister. Recall that, how you needed a job badly - and that you could not wait forever - and don’t get too comfortable - God has hundreds if not thousands of others standing by who will do a better job at it if given the chance.

    1st John 4:20

    -Daniel

  • Posted by

    I had a dreadful experience as a final candidate for a position.  They timed the in-person interview when I would already be across the country at another function, so they didn’t have to pay air fare or lodging.  I spent Saturday afternoon (away from my family) at the interview and in a rehearsal for the following morning; Sunday morning I arrived at the church by 7:30 to get ready for the morning; led the contemporary worship at the early service and directed the choir with a string quartet from the local philharmonic at the second service.  As I pulled out of the parking lot the head of the search committee said she would call me on Thursday.  Not only did she NOT call me on Thursday, she never called.  I waited a month without hearing a single peep from anyone - not even a “thank you.” I sent an email saying that I assumed since I hadn’t heard anything that I was not a viable candidate, but if for some reason I was still on their list, please take me off.  I never heard any response.  I didn’t want to work at a church that behaved so rudely.

    God is good, and later placed me in a wonderful church.  I think the experience made me more sensitive to our manners.

  • Posted by

    I personally don’t have a problem with churches not responding to me when all I have done is send a resume.  Some churches receive hundreds to thousands of resumes for some positions, and a response to each resume is a lot to ask.  In fact, I prefer to not hear a rejection from them.  Of the several churches I have sent a resume to I have received two letters of rejection and they may made me feel worse than the ones who have decided not to contact me.  Now I do feel if contact has extended beyond a passing of the resume that some sort of notice should be given.  I understand people’s complaints; but get serious,if you have not heard from a church within 2 months of sending your resume you probably aren’t the guy.

    Thanks for all you do.

  • Posted by

    I finally got the green light to share something with you from the Lord.

    Pray about starting a church plant.

    Churches that continue to carry the cross live and churches that stop carrying the cross die.

  • Posted by

    Dear Todd,

    Thanks for giving this wondurful opportunity for many of the readers. The sharing of views on this subject has been fruitful.  Many professionaly managed churches and chruch related organisations do send in a reply.  Some of them state in the beigining itself, that if “You do not hear from us within ....this time, consider yourself as not cosidered etc.,” But what is surprising and frustrating is that many churches and organisations do not really recoganise an honest and committed worker.  ONly those who do not have professional experience and committment are seem to be the helm of affairs. Why?

    With regards
    J. Bavanirajan

  • Posted by

    While I’m not condoning the lack of response to legitimate and sincere job seekers, I can certainly understand one reason why it happens . . . part of the problem is the job search engines themselves.  The easy access allows a flood of marginal and only partially qualified applicants to send their resumes.  I am always quite specific in the requirements when I do a job posting, and even so, about 60 percent of the responses I get from places like ChurchStaffing.com simply do not meet even the most basic qualifications.  I would view those as simply clutter . . . people who are over casting their resume.  I really don’t have time to respond (and frankly don’t even want to give any encouragement to continue a line of communication) to every person that decides they want to toss their resume into my inbox that doesn’t meet the standard I have advertized.  Many obviously are not giving too much consideration or discretion to what jobs they apply for.  I have actually started a process that requires an applicant to fill out an application that demonstrates to me and them that they really do have the qualifications I’m looking for and have advertized for.  I take the job description and literally put a question mark at the end of each qualification.  As they go through it, hopefully the more questions they answer “no” to, the more they’ll realize spending any further time applying is a waste of their time.  The more time people are willing to spend on applying for a job indicates to me that they are and want to be considered serious candidates.

    One suggestion I would recommend for places like ChurchStaffing.com that would entice me to consider using them again would be to charge a person even as little as 25 or 50 cents to turn in a resume to a job posted on the website.  The likelihood would be greater that the applicant that responds is not simply flooding the system with his/her resume.  I guarantee that everyone would get a better batch of resumes and much less time spent on responding to unqualified applicants.

  • Posted by Todd Rhoades

    Tom said:

    “One suggestion I would recommend for places like ChurchStaffing.com that would entice me to consider using them again would be to charge a person even as little as 25 or 50 cents to turn in a resume to a job posted on the website. The likelihood would be greater that the applicant that responds is not simply flooding the system with his/her resume. I guarantee that everyone would get a better batch of resumes and much less time spent on responding to unqualified applicants.”

    Hi Tom… Todd from ChurchStaffing.com here.  You do post a good argument for the ‘other side of the coin’.  There are some people who spam the system with their resumes.  They figure the more resumes they send out the better chance of landing a job they have.  That’s not true.

    I would encourage you (and others who don’t want to wade through those perfunctory resumes to consider our new “MinistryKeys” program.  This program pre-qualifies candidates for your unique position be making everyone take a pre-interview/pre-resume Bibilical disc survey.  This short survey then gives you a green/yellow/red light ranking of each individual who is interested in your particular job.  It’s a really slick system that we developed with a partner, specifically because of the number of resumes many churches receive from their listings.  So far, it has proven to be a very positive addition.  I’d encourage you to give it a try the next time you’re looking for a staff member.

    And thanks for the input!

    Todd

  • Posted by

    I have had nothing but good feedback from the few churches I have applied to out of websites. They have been more than responsive, they have called me on several occasions and even had me out to their sites. I understand that I must be in the minority here and consider myself blessed that I have had nothing but positive experiences. Over the past year I have sent a total of maybe ten resumes and have received a response on all of them. Out of the interested churches, I was called and interviewed on four different jobs. This, in my oppinion is a good response. I feel for those who have not had the experience I have.
    Yours in Christ,
    Sue Arredondo

  • Posted by

    FROM THE OTHER SIDE…

    In the capacity as an Elder and member of several Search Committees over the years, we will always assign a committee member to be the contact for all applicants and is charged with making contact as soon as an applicant has been passed over to become a candidate no matter what part of the process has occured.

    If requested by the applicant, we return all materails immediately upon determining the applicants status.

    If you have been contacted by a body about applying for a position, I would ask them up front about their communication policy and let them know your expectations. They need to be how they are expected to act and re-act in the process. Be upfront and they will be too. If there are no rules then expect there to be exceptions to your expectations.

    We are currently in need of a Worship Minster but as the Worship area is being attended to by our gifted lead worshippers on staff and in the congregation, are concentrating on our open Youth minister position. As I co-lead that Worship Vision Team, I concentrate my efforts in that position and have downloaded many resumes that look like they may be our ‘fit’ but as of yet have not made contact with any seeker to ask them to become an applicant for our opening… I pray that this is not the “contact” that many of your members are speaking of.  I will be in Touch with interesting ‘seekers’ when we are able to persue God’s will in His time.

    As I pray daily that God’s perfect fit for us in our worship position will be revealed to us in His time. Know too dear reader, that you have been prayed for ... may God reveal His perfect purpose for your gifts and and bless you with the ability to fulfill His desire for you and your ministry soon.

    YBIC & His Servant,
    FreedbyJC

  • Posted by

    A major problem I find with churches that advertise on this website for their almost non-existent vacancies is that even where they seem to be recruiting, international applicants are not considered. It is my view that advertisers should indicate if they are not recruiting international applicants

  • Posted by

    We, as a body, need to be more gracious not just in how we handle potential staff, but also in how we choose to let them go. Here’s my letter of resignation/story:
    The part that hurts the most is the fact that neither my brothers nor my sisters in Christ cared enough about me to tell me personally how and when I had offended them in the workplace.

    Instead, each chose to allow a few misunderstanding grow out of proportion, without reconciliation, to the point that it far overshadows all the other hundreds of weekly tasks that I have done faithfully and with excellence over the past year.

    On Friday, July 1st, without any previous indication, I was notified by the Personnel Team that during the annual staff reviews, the entire staff stated that they could not trust me, that I did not submit to authority and that I am not a teammate. The Personnel Team supported those accusations by recommending that I seek professional counseling, to be paid by the church. I had to show some evidence of change within the next month to the Personnel Team.

    Friends. I take these accusations very seriously. My livelihood is based on trust. As the individual entrusted with all of the financial, legal, tax and insurance matters of the Church, trust is the foundation on which all else exists and survives. If my business associates do not find me worthy of their trust, then I must fulfill my fiduciary responsibility to the Church family and immediately remove myself from any paid activity associated with church administration, to remove all opportunities for further accusations and attack on my character. If anyone asks why I’m leaving, I will say that “we have differing business philosophies” and leave it at that.

    I hereby testify on my own behalf, that I have not lied, cheated, stolen, gossiped, spread rumors, withheld information, attacked the character of my co-workers, used my position to manipulate others or for personal gain, deceived, falsely accused, disobeyed authority or sown seeds of discord during my time of service here at the Church.

    To my own defense I have worked long hours, done dirty and hard work, serving the church family faithfully with dedication and tenacity, always seeking for truth, doing whatever was needed, whatever it took to support the vision and efforts of every Minister and ministry here at the Church. Not seeking my own needs or recognition, but in everything to serve God with pleasure.

    As the Lord is my witness, here I stand.

  • Posted by

    some churches show courtesy while some dont.it all depends on training or orientations giving either by the church or through formal education.

    GOD BLESS.

  • Posted by

    I read the comments a gentleman entered as he is looking for the media position.  He is right. Churches in genenral can be pretty rude and most likely without meaning to. I recently sent out 32 resumes for MInister of Worship positions.  I heard from one of them a month ago stating that they were just now putting their committee together.  I sent the resumes out in May.  The ad was available in April, and they are just now forming the committee?  That in itself is not rare and neither is the fact that I have not heard one word from any of the other churches I sent resumes to.  To me it is an indication of how the staff is most likely treated at that congregation, so the non-reply may be a blessing in disguise.  The thing I want to ad to the application process, is please, do not send job requirments, hire someone, and then slowly change the requirements all together during the first 2 weeks the person is in the job. It just isn’t fair to ask someone to relocate based on what you discussed in an interview , move and find out none of the job requirements exist, but in their stead a new set , none of which you are interested in.  This would be almost my case in my present job.  And i’m stuck...and looking again. Also, if you agree to pay all moving expenses, PAY all moving expenses! What has the church come to today?
    Sincerely, john Rappold

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