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The Issue of Trusting Church Leadership

Orginally published on Monday, April 09, 2007 at 6:43 AM
by Todd Rhoades

I’ve just recently started reading the new book from Stephen M. R. Covey entitled “The Speed of Trust.” Trust is something that we don’t often think about (at least I don’t), but when you get right down to it, trust is one of the most important things we can build over our lifetime… trust with our family, friends, and with those we work with. In the very first chapter of the book, Stephen gives some startling statistics on trust at the corporate level...

--Only 51% of employees have trust and confidence in senior management

--Only 36% of employees believe their leaders act with honesty and integrity

--Over the past 12 months, 76% of employees have observed illegal or unethical conduct on the job – conduct which, if exposed, would seriously violate the public trust.

I realize that the church is different than the business world; and that the negative aspects of a secular business cannot automatically be transferred into the church world.  But I’ve also worked with enough churches and church staff members to know that the issue of trust is not just one that affects those outside the church.

As a matter of fact, if the truth be told, I think the issue of trust is one that is a huge problem in many churches.  It seems that many church attenders don’t trust their leadership; and that many staff members don’t trust their senior pastor (or each other).

To get a better grasp on this issue, I’d like to do an informal survey.  Next week, I’ll share some of the responses.  Since this is being read mostly by church staff members and leaders, the questions will be posed specifically to that group.  Take the time to answer these quick questions:

1.  If you’re a church staff member, do you have a good level of trust and confidence in your senior pastor?  If you’re a senior pastor, do you have a good level of trust and confidence in your staff?

2.  Do you feel that people you work with always act with honesty and integrity?

3.  Have you, over the past 12 months, observed any conduct on your staff that was either illegal or unethical, which, if exposed, would seriously violate the public trust?

All responses will be kept confidential. Just email your responses to me at .  Next week, I’ll share some of the responses, and continue the discussion on trust by illustrating how you can measure and change the amount of trust you have with your staff and church.

Blessings,

Todd


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  There are 44 Comments:

  • Posted by

    Friends
    If the comments so far are a sample of what is going on in the church today, no wonder we, as the church cannot get new souls in for the work of the kingdom.  It sounds like the traditional thanksgiving meal where we invite all those relatives we really did not want to ever see again, and end up complaining about everything!
    Anyway...it sounds as if Jesus was the only one who was able to trust those whom He left in charge when He passed the mantle........!  And, reflecting on the comment by Leonard, no wonder why the Holy Spirit wrote in Matthew 7:21-23 “Not everyone who says to Me, ‘Lord, Lord,’ shall enter the kingdom of heaven, but he who does the will of My Father in heaven. “Many will say to Me in that day, ‘Lord, Lord, have we not prophesied in Your name, cast out demons in Your name, and done many wonders in Your name?’ “And then I will declare to them, ‘I never knew you; depart from Me, you who practice lawlessness!’ just a final thought........................is the success of those mega churches because there is little contact and one never gets the opportunity to be ‘hurt’

    One who feels as Jeremiah must have................

  • Posted by

    Trust is essential to building the community of Christ. And the pastor needs to be in the forefront of the trust. I agree that trust builds slowly. My wife is still having trouble trusting in others in the church even though we are no longer in the hurting situation. Many pastors know about spiritual techniques and little about spiritual self awareness. I find myself draw not to spiritual practitioners but spiritual students. These pastors who are out of my denomination, but have spiritual retreat and practice spiritual disciplines. That is where trust and authenticity is grown. Not in church growth meetings. We reveal the vitality of our fruit by our character.

  • Posted by Jim Reich

    1. Yes, as an associate pastor I have a high level of trust in my lead pastor.
    2. I have the same level of trust & confidence in the integrity of our other associates & staff members.
    3. I have observed nothing among the staff in the last 12 months that was illegal or unethical. Had there been anything come up, it would have been immediately addressed as it has been in the past - biblically, fairly, respecting everyone involved & with a goal of restitution & restoration if possible.

  • Posted by

    Pastor Bill stated:

    “Anyway...it sounds as if Jesus was the only one who was able to trust those whom He left in charge when He passed the mantle........! “

    Sorry Bill, but Jesus didn’t “trust those whom He left in charge” (read John 2:24-25), but rather He explicitly trusted that the Holy Spirit was well able to lead the Church.

    Unfortunately, we, on the other hand, have great difficulty trusting that the Holy Spirit will lead the Church as she is supposed to be led, hence the need to control things.  However, in order for the Church to be truly led, as She deserves to be, we must be willing to totally and completely relinquish all claims to “leadership” as it pertains to the Church of Christ.

    Sadly, I don’t think that’s going to happen.

  • Posted by

    Ricky -

    then all hope is lost?

    And, aren’t there spiritual gifts pertaining specifically to leadership functions in the church?

    Biblically, you’ll find the word ‘elders’ used - a multiplicity of leaders- rather than an individual. Accountability and vulnerability can exist in such an atmosphere not only for the spiritual disciplines but also to lovingly point out sin. Aids in keeping trust and honesty front and center.

    The sad truth is that we’ve expanded the gap between clergy and laity rather than taken seriously the purpose of leadership - to equip the saints for works of service to build up the body of Christ - giving ministry into the hands of the ‘laity’ rather than hoard it. Therein lies an area for mistrust.

    There are leaders - out of necessity - but their roles at times have been relegated/regulated as ‘hired guns’ to come in and preach or make hospital/front porch visits. That may be from mistrust of prior years or for something else, but the pastor needs to step up and fulfill the call as shepherd & ‘elder among elders’ - in essence the “leader” of the congregation (or as one of my elders calls it - the bell cow - not really flattering, but ideal.)

    There’s really no clear cut answer for it, but we must be willing to follow the biblical patterns and mandates even if it costs us positions/jobs, etc. All you can do is be transparent in all your dealings with others, apologize when you make mistakes, let your intentions be made known, and count on the leadership of the Holy Spirit in the lives of the true church around you. It comes down to, “Can God be trusted with the intricate details?”

    We can say yes, but will we be willing to live it out? If so, there is the beginning of hope.

  • Posted by

    Just to add; Leadership and control are not synonyms.

  • Posted by

    Ricky writes {In addition, one thing that breeds distrust in most “churches” today is the man-made chasm of “clergy vs. laity.”}

    Is this the same Ricky I’ve butted heads with on occasion? Ricky, you are so right on this statement. Not that there aren’t people (like myself) who are called by God to lead His church… There are. They are called pastors. They have a God-given role and “office.”

    \BUT… This pedestal we either allow ourselves to be put on or put ourselves on is destructive, and often sinful. When we can lead as servants, and as “regular guys” rather than some holy man in a collar… THEN we will be leading a “priesthood of all believers.” I don’t encourage people to use the “pastor” title with me. I’m just a guy like them.

    Lead. Yes, but do it as a peer, as a servant, as a shepherd, not as a president, a CEO (although the best of those are great servant leaders --a la “Good To Great"--so maybe CEO isn’t a horrible model in one sense), or a dictator. Jesus washed his disciples feet, and even those of us who consider foot-washing an ordinance of the church are often bad at doing what we’re SUPPOSED to be doing as a result of that event. I pray we get better.

    Thanks Ricky!

  • Posted by

    A short closing note to Ricky...............................
    Yes Jesus did not trust man in John 2:23-24, but you should be aware this is referencing those who followed Him because of signs and wonders, not those whom He entrusted the “Church”.  Reference Acts1:7, 8.

  • Posted by

    Note to Mike Shepherd;
    Thanks for being transparent and honest. My wife has been where your wife is or working through the process. She still loves the Lord, but has no trust or confidence in church leadership.  My family has been “brutalized” may be too strong a term, but certainly targeted by the enemy and gotten beaten up, via the church leadership.
    Personally I see leadership/committees etc. as going to the lowest common denominator. It’s a phenomenon to me how a group of Godly people, loving each other, the church, God’s scriptures can get in a room and make the most insensitive, unspiritual, down right nasty ungrace-filled decisions, I’m truly amazed.
    I don’t know if it’s ego, pride, fear or what that seems to keep us under a cloud of suspicion and lack of speaking the truth in love to each other. I’m as guilty as anyone of being guarded, secretly deceptive of how I really believe, fearing retaliation, rejection and eventually being let go.
    I don’t fear being disagreed with, or my opinions rejected, it has to do with the “good ‘ole boy” syndrone. The play the game my way or it’s the hiway.
    I’m a team player always have been, but I’m smart enough to know when we need to turn left instead of right and if given the freedom and opportunity I’ll be perfectly honest and open hearted about it.
    But my exposure has been that most Sr. leadership (Sr. Pastor types) don’t want your opinion, your expertise, your knowledge and experience, they merely want you to do their thing, their way.
    Thanks for many of you being very open about this subject.
    I’m as guitly as the next guy in keeping the truth and my trust guarded. That’s why my wife and I are praying about being involved with an “organic” ministry. One that is home-based; Starbucks, the neighbors house is your church, not a formal building. We would meet once amonth in a large hall and celebrate together. But leadership would based upon lay people getting involved.
    It’s not perfect (we’re human beings) but some of the stigma of “church” is out of the picture.
    There are so many people I know my age (50+) who’ve given up on church. They were born and raised Christians and still love Jesus, but they HATE church, it’s politics, it’s phoniness, it’s slick programs and no guts for real living.
    Thanks everyone, blessings to you all whever you are on this continum.

  • Posted by

    Pastor Bill:

    Acts 1:7 - 8:

    “He said to them, ‘It is not for you to know times or epochs which the Father has fixed by His own authority;
    but you will receive power when the Holy Spirit has come upon you; and you shall be My witnesses both in Jerusalem, and in all Judea and Samaria, and even to the remotest part of the earth.’”

    Please, Bill, tell me where does Jesus bequeath the Church to the apostles?  If anything, He’s speaking to the many witnesses, dozens of believers, and not just a handful of “leaders.”

    What Jesus is telling these believers is WHEN the Church will be born (i.e., after the giving of the Holy Spirit) and the PURPOSE of the Church, which is to be witnesses.

    I reiterate my earlier statement...that Jesus trusted implicitly in the Holy Spirit to guide the Church, as He does today.  The problem remains when we put our hands on His Bride, thinking we know how to “build” the church.

  • Posted by

    Ricky, I think you’re reaching on this point again (as I recall you have in the past). There is far too much information given in the New Testament on how Christian leaders and pastors should lead and pastor. We have three letters written specifically to pastors giving them instructions about worship, on how to select church leaders, how to care for widows, et cetera. Three letters written VERY specifically to pastors.

    You ask “where does Jesus bequeath the Church to the apostles?” All over the place. The very passage you cite, although it may have been a large crowd that saw Jesus ascend (my Bible only states that the apostles saw it), they were the people who were going to be used to lead a church that was about to grow in size by 3000 in just a short while.

    The great commission in Matt 28:16-20 and mark 16:15-18 is given to those disciples who were to lead the church. The mission of the church, which you very eloquently stated as being the witnesses of Christ, was given to those early leaders.

    In Matthew 16:17-19, as much as we who are not Catholic hate to admit it, Jesus gives the keys of the Kingdom of Heaven to Peter.

    I’ve heard this point before, from you and others… it doesn’t hold water to me. Some are called to lead the church. It’s obvious to me.

  • Posted by

    Ricky,

    I agree with your interpretation of the John 2:23-24 however does this passage refer to His disciples?  I don’t know that it does.  It says many trusted Him, but is that the same as following Him?  Many followed Jesus till He started preaching the hard stuff and then many turned away.  But those who were ordained to stay did.  Does this passage speak to those who trusted at that moment, the disciples or all of mankind?

    In the Great Commission it is clear that Jesus trusted that after the Holy Ghost came that those who were His would fulfill the role He had for them.  Not because of their ability to do it, but because of their decision to submit and obey Him.  Philippians 2:13 says” For it is God which worketh in you both to will and to do of his good pleasure.” Jesus can trust us in the sense that as we grow in grace and in the knowledge of Jesus, we change and live out of our Spirit instead of the flesh, just like Jesus did.  The Holy Spirit quickens our mortal bodies while we wait for their redemption.

    Obviously we aren’t able to keep ourselves, which is why we need the Holy Spirit to empower us.  Would you agree that Jesus trust; that those who are His will allow the Spirit to do what it needs to do to keep us?
    I don’t think relinquishing all claims to “leadership” as it pertains to the Church of Christ is the answer.  I think acknowledging that all authority is of/from God (Romans 13) and seeing our role as simply being obedient to Christ is the answer.  We lead because we obey, not because we’re worthy or even have all the right gifts, because disobedience disqualifies everyone from leadership.

  • Posted by

    Ricky,

    You said, “I reiterate my earlier statement...that Jesus trusted implicitly in the Holy Spirit to guide the Church, as He does today.”

    God works through His leadership.  The apostles were called to lead (by the Spirit) and serve.  When the church needs to go in a certain direction and everybody has their own idea about how to get there who’s to say which is the right way.  Well God tell the Sr. Pastor or leadership and the church follows.  If the senior leader is wrong God will protect, sustain and prosper His church because they were submitted to God through their submission to the leader.  If the leader makes a mistake but was genuinely trying to be led by the Holy Spirit they too are protected.  To disrespect God’s leader is to disrespect God. 

    I don’t discount that there are bad leaders, but if God places us under them (and He does) then our responsibility is to submit to their leadership and obey them unless they violate God’s Word.  And if the leaders does violate God’s will it’s God’s responsibility to deal His leader.  I think that’s one of reasons some bad leaders are still in certain places, cause people want to deal with the leader instead of staying submitted to the leader as unto the Lord and allowing God to be the true leaders and owner of His church.

  • Posted by

    Rickey

    It will be your responsibility to find the answer in the Scripture. I will not spoon feed you, for you will never be content as others have also noted with a man’s or woman’s response!.

  • Posted by

    To I_am_not and Tony,

    I know that you feel like your trust issue is with your former pastor and not with God, but God requires that we submit and obey those He’s placed in authority.  I question how well one will obey and submit if they do not trust.  Most people say I’ll obey/submit when I trust you.  That’s how the world sees it.  God is trying to get those who are His away from this type of mentality.

    We need to learn that it is God and not ourselves who places us in a partcular congregation (or at least that’s how it should be-1 Cor 12:18).  Since that is true and God is all-seeing and knowing why would God put anyone in a church where bad leadership would do unethical things and hurt people?  And if that happens whose fault is it?  If God knew how bad leadership would effect you wouldn’t He do something so it would never happen?  The fact that He allows is should tell us something.

    A lot of people say they are guarding their hearts because of these hurts or they don’t trust because of what they’ve seen, which means they feel like they have to protect themselves.  If you feel like YOU have to protect yourself/guard your heart that mean you feel like GOD’s protection is inadequate to do the job, especially if you’re currently in a bad situation. Otherwise why would you have to do anything? If I really trust God in all of His infinite power and wisdom then I can trust and don’t have to guard my heart no matter what people do. 

    Romans 8:28 says, “And we know that all things work together for good to them that love God, to them who are the called according to his purpose.” It doesn’t say all things are good, but that they work together for the good.  I know what I’m saying sounds foreign and believe me, you got to go through some things and grow a little to get this.  I’ve experienced a lot to get this point but believe me when I tell you if you REALLY trust God then you can trust, submit and obey anyone God says you should regardless of what they do, because our faith isn’t in man.  It’s in the Lord.

    One of the postings said I expect people to be themselves.  This ignores God’s ability to change people so that they will walk in the Spirit and not the flesh.  I think that’s one of the reason God’s put us in situations with bad leadership.  Don’t let your experiences trap you or your feelings rule you.  Trust in the Lord (Prov 3:5-6).  Blessings friend.

  • Posted by

    1.  If you’re a church staff member, do you have a good level of trust and confidence in your senior pastor?  If you’re a senior pastor, do you have a good level of trust and confidence in your staff?

    I’ve been in situations where I put my trust in my senior pastor, only to have him abuse that trust. I was currently the youth pastor of a small 300 member congregation. when accepted the position, the youth department was totally unorganized and with no direction. under the guidence of the Holy Spirit, God had worked through me to change the youth department around and plant a solid foundation. the youth department grew from a few kids to well over 100 strong. this is where the trust was abused. the senior pastor started to turn the board of advisors against one another, he would tell me one thing and tell another person something entirely different. he would have me spend my own personal money to implement programs and promised to repay me, only to get in front of the finance board and say he didn’t know anything about me spendind my money to implement the programs. as the senior pastor he was a big liar.

    like many others, i found more trust with the mega churches. the people aren’t out to dog one another for positions, fame or recognition. in the mega church you find more people being honest and working together with one central focus.

    2.  Do you feel that people you work with always act with honesty and integrity?

    i would say no,

    3.  Have you, over the past 12 months, observed any conduct on your staff that was either illegal or unethical, which, if exposed, would seriously violate the public trust?

    yes, i have saw more corruption in the last past year that would turn a lot of people heads from the church. and the sad thing, is they have nor remorse over the sins they are committing.
    i see them get together, preachers/pastors; they would get together and have breakfast or lunch and cover one another sins. i’ve seen pastors brag about having affairs.

  • Posted by

    I am not in ministry; I am a parent. A single parent. We left our church after the youth group went on a trip a few hundred miles from home and we found out that the only woman on the trip, a pastor’s wife, left the group to stay with her relatives in that town. It was a small group of three teen girls, several younger boys, a pastor and his wife, the youth minister without his wife and another young man also without his wife.

    No one told us before, during or after the trip, that the pastor’s wife would be away from the girls for the entire trip, including overnight. They all, except for her, spent the night in a church building.

    When I talked to another pastor to see about getting stringent, easily understood youth policies in writing for all of us, they didn’t want to do that.

    I chose to leave and then the gossip started, and kids started questioning my child, which devastated and humiliated her. I asked the same pastor to please address it within the youth ministry and he became rather sarcastic and asked me if I wanted them to announce it from the pulpit, or something. He said since we left and didn’t tell anyone why, then other kids and adults had the right to ask my daughter about all of it, and there was no way to stop gossip anyway; it would just make things worse. For whom I was never sure.

    For the next several months the youth pastor periodically pursued my daughter at the school she went to, ( the youth pastor’s wife teaches there),at Christian youth camp, even sending a note to my daughter’s classroom asking her to attend a youth group function leaving from their church building.

    When I wrote him and tried to explain that we were trying to move on, and this was making it difficult, he said it was the ‘kids’ asking my daughter to do things and he could ask them to stop but he couldn’t guarantee they would. He said the only way he knew of to get them to stop asking my daughter to do things with their group was for me to give him permission to tell the youth group that I didn’t want my daughter to do anything with them. That way he said, my daughter ‘wouldn’t feel snubbed when those who used to be her friends’ did their activities.

    My daughter is stil friends with the kids in that group; they all love each other/.

    I finally got the school involved and the wife was talked to.Twice.I communicated with her as well and she told me in an e-mail that if I persisted in trying to talk with her, it would have to be with a school administrator there or a leader of her church present. In other words,’go away’.

    I had sought help and advice from an old friend of the family who is a retired pastor and at first he was concerned. He said he had to go talk to one of the pastors at the old church and then he would get back with me. I never heard from him again, until I called HIM, almost ten months later, when the youth pastor sent the note to my daughter’s class.

    He advised me I was overly protective of my child and it would destroy her, and to go back to that church with a ‘clean slate.’ He has cut both my daughter and I out of his and his wife’s lives , but they are still friendly with other members of my family.

    I sought help again recently after my daughter consistently has refused to go to church anywhere, with a retired secular counsellor who now does pastoral counselling in our denomination.. He apparently had heard about it all before I talked to him, because he told me he could not help me and my child because I had ‘an agenda’, which was : I am ‘prejudiced against The------Church’.He refused to counsel with us.

    Now I feel like a stranger among people and a church community I have known most of my life. I don’t understand what has happened.I know its a big misunderstanding but as I believe the misunderstadning originated with the respected leadership of that church, I wll never get it cleared up.

    Apparently the pastor who went on the trip- who was the overseer of the youth minister- felt that I did not handle the situation according to scripture, where one is supposed to go to the person who offended them and so on. I felt it was not a personal matter; it was a church matter.
    He, by the way has stayed eerily silent thru all of this.
    No one has apologized, tried to smooth it over, explain etc to anyone in my family.
    We had known some of these leaders for 30 years.

    In the last three months the youth minister was asked to resign. He is getting out of youth ministry and leaving town.I was told by another pastor’s wife that the youth minister felt bad about the trip, so he and his wife were trying to get my daughter back to make the leadership happy with him.

    I want to move on, but this has left painful feelings between my child and I and she says now she is just waiting to go away to college in a couple of years because I have ruined her life by taking the place she most loved away from her.Her church.

    We had/have no one to stand with us, and to help explain to her that sometimes we have to leave Situations - it doesn’t mean we don’t love the people, or even think they did anything wrong specifically, but sometimes we have to make painful choices.

    Sorry this is so long, but I wanted to let other ministry leaders who read this know how much their behavior and actions affect families; The church leaders wanted things to go on as usual.They circled the wagons when if they had simply discussed this with me and put policies in place for all the parents , kids, and members alike, we would have stayed. I don’t understand why they wouldn’t do this. I was the only fly in the ointment, so I had to be dealt with.Later on they did instate some policies.What devastated me was that they wanted my child to come back- MINUS me, and minus any discussion with me about the matter.

    Transparency is crucial to avoiding misunderstandings and ill feelings.

    I am still confused about the whole thing, but I believe Idid the only thing I could have done.

    thanks,
    Monica

  • Posted by

    My father, a pastor is the founder of a new church is facing a rough period in church. the people he chose to be church leaders are constantly criticizing the smallest and silly-est of problems. they keep calling for a meeting, minutes recorded are often altered without his knowledge, and they keep pressurizing him to do things their way. They told him he cannot make a decision unless more 70% of the group do not agree with him. He confided in a certain family about his worries as he genuinely wants to build a sincere and Christ-centered church. But this family he confided started to question why he was depending on the church leaders and started to push my father around to stop depending on them, and to only do what he feels best. my father did not agree to this as he wanted the main body of the church to be involved and cannot fully depend on him if others are not happy but later on we found out that this same family who we confided in, spoke to all the church leaders individually and told them that my father was bad-mouthing them, in fact lied through most of the conversation. one of the church leaders recorded this conversation, and they all decided to approach us and ask if this was true. it was quite shocking to hear the way that family we confided in had spoken about my father. They used everything we said to them against us, we had only confided in them that people are not respecting my father his opinions and his decisions about the way certain things are to be done in the church. every decision he makes is questioned. He has many years of experience in ministry and it is quite painful to see how people are taking advantage of his patience and humility. We do not disagree with others’ opinions but they force it upon him and it has to their way or they ask him if he would like their help or not, and if he wants to run things alone…
    i cant imagine how a christian family can sit infront of us and support us, and then use our words against us, change them around completely and character assasinate a pastor...my father looks completely shattered but is trying his best to be strong to continue holding worship in the new church...please do pray that such satanic obstacles move out of the way.. my father has worked hard to build a humble image, a sincere man of God’s...and its hard to see people falsely allegate a man like him… all we want to do is bring people closer to God and glorify his name...i dont understand why people cannot be patient and more christ-like..

    please pray for us..and the church..

  • Posted by

    Hi P,

    As a pastor and PK I understand what you are facing. I wish your father and mine had the opportunity to talk more extensively as he went through a situation very very similar to your father’s and he now cousels pastor who have faced such situations.  I believe he would provide great encouragement, insight and direction.  I will pray for you all.  God knows this is going on and He’s not forgotten about you.

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