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Churches, Finding Staff Members & Courtesy

Orginally published on Tuesday, July 05, 2005 at 6:00 AM
by Todd Rhoades

I received a letter recently that I thought I’d share here.  The reason I share it is because I’ve received numerous others over the past few months… all saying essentially the same thing.  Here’s the letter:  Dear Todd, Me again, writing this time as an ordinary Joe seeking a church staff job, such as those advertised on ChurchStaffing.com.  Let me be blunt: Churches need chastising for the way they treat job seekers. I’ve applied for a number of jobs listed on the ChurchStaffing.com site. Usually, but not always!, I have received some sort of acknowledgement that my application was received. But churches really drop the ball when it comes to informing losing applicants that they didn’t get the job…

Even a secular company like Nike had the courtesy to send a short email note to me informing me I was not selected for a job I had applied for at the company. It's rare that churches show this kind of courtesy.

Since I apply for Communications or Media Director type jobs, you can be sure that the churches to which I apply are large (over 1,000) and well-staffed. They ought to at least have the courtesy of mailing or emailing losing candidates with a form letter.

Many don't, and that's just not right.

This person makes a valid point; and as I said, it's one that I hear quite often from job seekers. 

I think this is one area that most churches can vastly improve on.  It is pretty much standard practice in the non-church world to at least thank the applicant for applying... and it's something that churches usually don't do.

When you or your church search for your next staff member; be sure you have all your bases covered; and that includes a good plan for communicating effectively with all job applicants.  Please?  smile

FOR DISCUSSION:  What has been your experience in applying for jobs? Do you feel churches are courteous and professional in their communications with you? If you're on a church staff or search committe... how does your church follow up with prospective candidates?

Todd


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 TRACKBACKS: (0) There are 94 Comments:

  • Posted by

    I agree but disagree with Average Joe.  We posted an add and recieved over 200 emails with resumes.  I can tell you we reviewed each, but the time it would take to go back and find each candidate and send them a return kill letter was not wise and good stewardship. I have been on both sides, guys the real problem is our prayer life and not our communication with one another.  I can tell you that God has been removed from the hiring process from both churches and staff.  When we return to asking God for direction we want need any refusal letter, we will have a direction from God.  I hope you don’t take this as being over spiritual, but come on!  Quit whining and starting winning for Him. 
    I posted annoymous because I didn’t want a barage of negative, most can’t handle the truth.

    Thanks

  • Posted by

    There are two things that bother me in this process even more than failure of search committees to followup during the process (even when they assure you over the phone that they will). 1)It used to be that committees would take time to come visit with you at your church for a worship service. Now they just want you to send them a video of your worship service. For those of us who are in churches that don’t video their services this puts us at a definite disadvantage.2)Search comittees and pastors need to get together on what they are seeking. In the past two months I’ve had a pastor who wanted me to come to his church as Min. of Music & Worship only to have the committee over rule him in the direction that the church needed to be going and just last week I had a search committee be unanimous in their desire for me only to find that the pastor had a totally different view on the direction and style he wanted the church to go. So pastors need to be up front with and communicate with their church and committee as far as what they see as God’s direction.

  • Posted by

    Hey guys!  Welcome to the 21st Century… where we have computers, the internet, e-mail, video/DVD, and other exciting things.

    This is a time when churches don’t always treat pastoral staff and pastoral candidates in a professional manner...and a time when pastoral staff and pastoral candidates want to be treated professionally even though we don’t always act in a professional manner.

    There’s a lot of discussion here about what churches SHOULD do...but the fact is:  churches do what churches do.  Some understand professional etiquette, others don’t.  Sometimes our own expectations are unreasonable and we get hurt.

    Yet...God is still at work in this whole process as we look to Him, getting us to the right place at the right time. 

    So I will just bluntly make two comments:

    1.  If anyone has missed God’s leading or call to a particular ministry because the church was ignorant, insensitive, and/or just plain rude in the way it hired who it did, then that church will be who suffers the greatest over the long haul...because they ended up with the wrong person.

    2.  If anyone can’t handle the way they are being treated by a church during the candidating process, they will have an even tougher time once they get into the ministry. 

    I hate to say it, but ministry is a contact sport… and if anyone thinks he/she is going to always be treated respectfully and with professional courtesy because they’re a pastor, they’re in for a shock.

    I realize this might sound harsh...and I don’t condone a church acting unprofessional and even rude...but somewhere in all this, there needs to be a dose of reality. 

    God doesn’t need everything to be perfect and professional in order to get a person where he/she will be ultimately serving.  If you find that perfect church, don’t go… unless you’re the perfect pastor.

  • Posted by

    I applied to many Media/Director positions most of which I’m amazed that not only was I considered for the job but did not even get the common courtesy of acknowlegdment of my interest.  No wonder The Church has little or no power “Jesus said that pride comes before a fall!” I have been in professional television for 20 years,owned my own production company, and pastored a church.  Unfortunately politics is prevalent in The Church today, oh well I’m sure God has better things planned.....Wake Up Church and get back to the Ancient Landmarks............Not Surprised Any More.....Les Cloutier....Albany New York

  • Posted by

    I have been in search of a full time position since October. I come from the corporate world and if we conducted like most churches we would never find a employee. First off no one can take a resume and decide if some one is right for a position. There should be personal contact.
    Second when looking for a pastor, if there not sincere about looking all across the country they should not post it on the internet.

    Third, If they bring some one in to be heard they should follow up with in two week to either tell them they are still being consider or they are going to move on. They use the excuse God lead them in a different way. Will if there prayer life is where it should be they would only look at one person at a time. You should never be looking a more than one at a time for the position of pastor, that is what bring about confussion.

    Forth, There are so many association out there trying to tell churches how to find a pastor, well these group need some education in how to hire because most have never been in the real world and seen how bussiness is done.

    I have been left on the hook by some churches for as long as three month. The First Baptist of Webster, Fl. did not even return a reponse untill they had called some else to pastor even though I wrote them 2 times and they would not even return a call. And they say they are lead by God. Well he does not work like that most need Bible education too.

    Terry murphey

  • Posted by

    Yeah, I definitely agree that churches are really poor when it comes to basic human resources but I think it is partly because most churches do not have any staff dedicated specifically toward hiring new employees and therefore do not have a specific idea of what they are looking for. I would say of the 50 or so worship leader positions I have applied for in the last year, maybe 10 have been kind enough to at least send a letter. And what is even more aggrevating is that a lot of churches also ask for a DVD or CD which takes time to create and do not even acknowledge receiving what you have sent to them.

    I also think that a lot of times churches have no real idea of what they want - they just need to fill an empty position. Case in point recently: I spent a lot of time getting a resume, cover letter, CD and DVD ready for a church about three hours away from where I live.  The pastor contacted me directly and I spent two weekends at this church, one visiting and one leading.  Three days after my second visit and meeting all of the church staff and a lot of church members and having been asked to come back and meet with their selection committee three weeks later, the pastor sends me a little e-mail to say they have decided not to hire anyone.  I understood the reason for the decision but it seems like the church finally decided what they needed after all this time and energy had been spent.

  • Posted by

    I laughed when I read this article.  Like so many others, I have experienced this on numerous occasions.  Almost all occasions.  I understand that with all the applications that a church receives it is hard to get to and respond to all of them.  But I have called, emailed, and sent letters and resumes to the the hiring churches and have never heard a word back.  I have called to confirm that they had received my resume, to see if the position was still open, or just to get a detailed job description...same story.  No response.  It is very frustrating for people who with all their heart want to serve God ministering and shepherding His people to not even get a response back from hopeful future employees.  It has definitely (to be honest) taken some wind out of my sails…

  • Posted by

    You know, as I read these posts it occurs to me that there are a couple of things that need to be discussed. 

    First - and most important - in this day and age (like MB said, the 21st century) a serious candidate should probably not depend on a resume alone.  When I apply to a church I make sure my initial e-mail highlights a direct link to my website.  At that website churches can download my resume, view pictures, read my philosophy of ministry, find contact info and view various video clips of me in action.  In ten minutes I can shave two months off the initial process.  It also communicates to the church that I am a serious candidate who has given their needs some serious consideration. 

    With the website up I usually average better than an 80% response rate, usually within the first 24 hours of sending my initial e-mail.  In fact, the last couple of churches I have worked for told me that my website was a decisive factor in the decision to hire me. 

    Remember, it doesn’t necessisarily have to be a website, but you need to find a way to go the extra mile in order to stand out from the other 200+ candidates applying.  Otherwise, it’s simply naive to believe that you will recieve instant personal attention.

    Secondly, potential candidates should try to read between the lines as much as possible when applying to gage what kind of response you can resonably expect.  I personally won’t apply for a position at a chuch without a contact individual, an email address and a website of their own.  A lack of any of those things tells me that it simply is not the right church for me.  (it also tells me that if I decide to violate my rule I can expect a process that lasts no less than 6 months).

    Read between the lines of the job description.  Does the job description tell you the great reasons you may want to work at said church or does is spend it’s whole time telling you what they want from you?  That will tell you a lot about what to expect right there.  Look at the name of the church and the phrasing of the job title.  I can almost guarantee you that a search for a “Minister of Music” will take twice as long as a seach for a “Worship Arts Pastor” ("Associate Director of Assimilation” vs. “Pastor of Community”, etc).  The more realistic you can be with your expectations the less heartache you will experience.

    The last thing a cadidate must do in order to maintain the kind of perspective you will need during what will be an up-and-down process stretched over months (and sometimes longer) is to pursue a new interst/hobbie apart from your search.  Write a book, record an album, volunteer lead at a rescue mission, learn a new discipline.  Do something you’ve always wanted to but never had the time.  If you live and die for the next e-mail/letter/phone call from a perspective church you will go absolutely crazy and lose all objectivity (a vital quality in any pastor) and become a desparate person trying to force a church’s hand.  Never a good idea.

    The process stinks, no doubt about it.  But if you don’t takes some steps to help you realize the expectations you’re bringing to the table you’re simply setting yourself up for a lot of heartache.

    Just some thoughts . . .

  • Posted by

    As a member of a search committe I have to say that with the numerous responses, we came up with a generic “receipt of resume” letter that said: The search committee will be considering all received resumes in the weeks to come.  We will then refine our search based on the Lord’s will and criteria we have deemed important for our church body.  If your resume is being considered further, you will receive a phone call from one of the search committee members.  Further communication will follow as needed and appropriate.”

    So from the flip side, we have received resumes from people who are almost willing to take any position as long as it’s in a church (we don’t want to spend the energy and emotion “getting to know” somebody who hasn’t been called to worship ministy); or they may have several years experience, but have changed jobs every 2-3 years (can’t get along with ministry team or church leadership?); or have worked for every denomination (what do they believe?).  Most don’t give their personal testimony or ministry philosophy (what is their heart?); some live 3000 miles across the country (the cost involved for interviewing and candidating is phenominal, and when it comes down to it they don’t really want to go too far from their families). 

    We are in the process of searching for a Worship Pastor, it is a difficult task to find a fit for your church, every church has their own personality and culture.  I appreciate that each applicant (sending a resume by email is not really an application) is probably a wonderful person with a great heart for ministry, but quite frankly not at all a match for us.

    I think those who are sending resumes to churches should do a little research themselves, if the church website is listed, check it out.  Do you agree with their denomination, mission statement, or the Sr. Pastor’s ministry philosophy?  Do you know anything about the town/city/state? is that someplace you would want to to live?

    Have somebody help you with your resume.  If you were on a search committe, would you pick your resume? What is it really saying about you? Does it reflect who you really are?

    I mean to offend no one, just another point of view.  The search isn’t easy on either side.

  • Posted by

    Wow, I was surprised to read that many have experienced the same lack of existence and rudeness shown to me from the multitude of search committee’s and pastors. I have witnessed pharisaical and duopolistic attitudes in applying for youth pastor positions for the past year. I suppose it is just a sign of the times. I thought we were striving towards the same goal, winning souls and families to Christ.

  • Posted by

    Why continue to wait for a response from a church that lacks healthy hiring practices?  A hiring committee should be comprised of people with the skills to tell candidates “no” so they can continue to look for the place God is calling them to and also consider giving candidates feedback on ways their resumes and interviews could be improved.  Some of the postings here display an amazing array of rejection feelings that will hopefully carry over into their next jobs where they, too, will have the opportunity to hire and fire people (volunteers or salaried).  Will the memory of feeling like “the least” change behaviors in the future when we are in decision making positions?

  • Posted by

    yeah...but how do you get the experience that they want you to have if they are not willing to give you a chance?

  • Posted by Jack King

    I have gotten several “you didn’t win” answers.  My opinion is more based on the why’s rather.  I am a 16 year veteran worship leader for a “Mega” church in California and have since felt called to move eastward.  So I have applied to several average to large churches looking for staffing in my field of expertise.  To my surprise, the qualifications they seek are different than mine every time so far.  I don’t quite understand this, but I get the “No degree, no job” attitude.  I may not have a paper degree, but I have the calling of the Lord and more than 11 years of private instruction in Percussion, Guitar and now added piano with theory equivalent to theory 3 in most colleges.  I also have experience in Sound Engineering for recording as well as live event and maintain my knowledge base on equipment.  I attend the NAMM show every year.  Yet, again, my greatest qualification is my calling from the Lord.  It seems that this is of little importance to churches today and that it has become a business for those of high degree.  Forget the little guy who didn’t attend a college.  Preferences like this were condemned by Christ when He was here and these same churches that I speak of have in their Doctrinal Statements that they adhere to the infallable word of God.  With my experience in the secular world would almost guarantee me a position with record companies, with studios, or in live entertainment.  However, I “am not qualified” to lead worship in the church.  It just doesn’t make any sense.

    J King

  • Posted by

    Wow!

    For the past 20 years I have been involved in church ministry on both a full-time and part-time basis.  I have had a real self esteem problem due to the major rejection I have felt from going through the hiring process.  Part of that is the lack of communication regarding the status of the position.  It goes way beyond just the “Dear John” letter.  Most candidates are seeking a position because God has led them to do so, and “the time is now.” Lives, ours and our families , are all involved in “we, the candidates” decision to move forward with our ministry search.  My family’s lives have been placed on hold for over a year on two or three separate occasions over the past 20 years, while I attempted to follow the Lords leading.  I have felt like I was pretty “God deaf” on many occasions.  The common courtesy of ON GOING communication regarding job status is what we need to have.  Holding out for the job, like someone mentioned above, that we are one of the “top two or three” candidates for, and never even receiving a letter or e-mail saying that the position has been filled is just inexcusable.

    I feel that the church today should use e-mail to keep all candidates informed on a weekly basis.  All that is needed is a new “Pastoral Search,” “Music Minister Search,” etc., folder to be made in Outlook Express or Outlook, and a simple e-mail forwarded to all candidates.  Almost all of my resumes have been sent initially by e-mail, with a “chosen few” (those churches requesting a ministry video, etc.) followed up with additional info by snail mail.  Communication is just too easy and cost effective (e-mail) to do for a church to drop the ball here. 

    I would even like to know info like…
    “We have narrowed our search down to five candidates.  The first one will be here to interview on the weekend of 07/15/05.  Thank you for your interest in this position.  We will keep you informed as we continue to seek Gods will for our church.” etc., etc.

    O.K. - enough said here. 

    Blessings to all who read this, and are seeking Gods’ will for full-time ministry.

  • Posted by

    To the people from churches who say that they cannot respond to every resume I ask the following question…

    How hard is it to hit the “reply” button on your email application?  Then, you just type something like

    “Thanks for send us your resume.  Due to the overwhelming number of resumes we have received, it may not be possible for us to respond to every one.  We just wanted you to know that we received your information, and to thank you for appying.”

    There are several churches I have applied to, and have heard NOTHING from them.  They wil be receiving this article from me next week...not that they will actually read it though.

  • Posted by

    I, too, had similar problems with churches when I posted my resume here, or when I sent it to a church as an attached file from the ads in this medium.  What I found that seemed to work, at least the vast majority of the time (after I hadn’t received a “Thank you for your resume” reply), was simply to ask the committee personnel to “please reply to this e-mail to help insure this transmission was received clearly, and uncorrupted.” When I started “ASKING” for a reply...I received one.  Should I have had to ask...? NO.  But, if I wanted to keep abreast of the process, and progress...and certainly I did...I made it nearly impossible to ignore me.  Hope this helps

  • Posted by

    I am now looking for a Full-Time Children’s Pastor in or around Columbus Ga. and let me tell you, out of 31 letters sent out 1 have only heared from 1.  If churches are trying to dicourage people to continue to stay in the ministry they are doing a great job of it. I have a saying to those that have given REASONS to why they do not reply “ Excuses are like garbage cans we ALL have them and they ALL stink.”. Don’t give a excuse give a reply, WWJD if he were at your church.

  • Posted by

    I must agree with most everyone’s statements here.  I never apply for a position unless I have thoroughly read through their respective web-site; trying to get a “feel” for the staff; looking at the listed ministries gives an understanding of their vision (out side of a written vision statement); their statements of faith; their location; etc.  It is never a short process. 

    Comparatively, how much effort does it take to simply say, “Hey, we received your resume.”

    Jody makes an interesting point.  There have been several churches that I felt “drawn” too for the reasons listed above.  They appeared to truly be making an impact for the kingdom.  However, because I am currently a part of a smaller church, I don’t stand a chance.  Somewhere, somehow, someway, someone has to take a leap of faith and give us an opportunity to learn and grow and be mentored.

    On the otherside of the coin; contrary to what others are saying, I have had just as miserable an experience in the secular world.  Many times, though not always, I did not recieve any kind of acknowledgement from large corporations either.

    So, I don’t personally feel any worse about the church than I do the corporate world.  However, I do think the church ought to be a step above, at least in the relational department.  Maybe I’m wrong, but, I thought “love your neighbor as yourself” was the second half of Jesus’ response to the question, “what is the greatest commandment.” I dare say that if those involved in the search process were on the otherside of the situation, they would want at least some kind of acknowledgment.

    Finally, let me say, I wish to all of you who are as frustrated as I am, the comfort and peace of the Lord that comes only through the clear direction of His voice.  For the churches trying to find the right fit, I pray that the Lord would lead you as well.

  • Posted by

    I have an idea. What if all church staff listing sites like this had some tips that came automatically to their inbox (not a link, but an actual email) in dealing in a Christian manner with prosepective employees?

    “As a representation of God’s love and in courtesy and respect for those called to ministry and the many hours of time and effort required in applying for positions, we at Church Staffing suggest you prepare the following form letters and commit to providing all job seekers with timely responses and updates in your search process.
    -A form letter stating you have received an application.
    -A letter stating your interest in a prospective candidate and how long you will keep their resume on file.
    -A form letter to send to all pursued candidates to update them on your process once a month. (Did you send them a questionaire? Ask for references? UPDATE THEM!)
    -A rejection letter to inform candidates that they have been dropped from the list of prospects due to whatever or because the position has been filled.”

    As PW, having seen my husband go through this discouraging process and gone through it with him, not only for a ministry position, but for menial interim jobs (I have spent countless hours searching and emailing him listings, retooling and editing resumes, questionaires, cover letters, etc.), I would make it my personal ministry to provide these update letters to prospective candidates if our church was hiring.  I’m completely appalled by the lack of respect and courtesy the majority of churches have shown in this process, particularly when hours have already been spent filling out questionaires and serious interest has been shown (we want to fly you out and will call you at the end of the month to set it up… then nothing, and the job is reposted!!).  Some of these churches have a human resource dept. and can fly a candidate out/put him in a hotel multiple times for interviews, but their executive pastor can’t keep a phone apt. or have his secretary send out an email.  How does a guy like that even get a job, let alone get put in charge of hiring someone like my husband, who is 10 times more competent? There is no accountability and leadership in too many churches.  People get hired because of a relationship, they were never the most qualified candidate, they do their jobs halfway for lack of knowing any better, and there is nobody noticing or calling them on it and mentoring them to do it right.  If not for the grace of God and a strong assurance of his calling, I wouldn’t know how my husband puts up with the politics and incompetency.

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