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Oops!  I Can’t Believe That Happened! What’s Your Church’s Contingency Plan?

If a scandal were to hit your church, what’s your plan?  What will your church do when your senior pastor suddenly resigns due to financial impropriety?  How will your leadership react if an extra-marital affair is discovered with a staff member?  Even an accusation of molestation against a nursery worker will bring the TV cameras with tape rolling.  What’s your plan?  What’s that?  You don’t have a plan?  Most churches don’t…

Take the recent Ted Haggard scandal.  I’ve been very complimentary of the way New Life Church stepped in and took control of the situation quickly.  It appears they handled things much better than most churches faced with those kind of dire circumstances.  But an article in a recent edition of the Denver Post had a statement that blew me away… the interim Senior Pastor said that there was no succession plan in place at Haggard’s 14,000 member church “because no one thought it was needed”.

If your church is over 2 people, you should really consider (and talk openly about) a succession plan.  What happens when the leader leaves (under good OR bad circumstances)?  Working with hundreds of churches in the area of staffing, I found that few had any kind of contingency plan when a staff member leaves.  Most search committees had no forewarning or inclination that the staff member was even thinking of resigning.  And no one who was going through scandal ever would have predicted it beforehand.  After all, it will never happen to us.

In their book, The Elephant in the Boardroom:  Speaking the Unspoken Truth about Pastoral Transitions—Carolyn Weese and J. Russell Crabtree—experts in the field of church leadership—have written a nuts-and-bolts guide to developing a succession plan for smoothing pastoral transitions, particularly in crisis situations.  In the book they write:

“The critical elements of any crisis plan are safety, command structure, continuity of service, communication, and restoration of normalcy. When a pastor departs suddenly, each is an issue; a crisis plan should address them all.

Safety — The plan should provide a way to ensure the physical, emotional, and spiritual safety of members. If the pastor has died suddenly, critical incident debriefing may be necessary for the church staff and lay leadership, and perhaps for the entire church. Since the sudden death of a role model can be traumatic, prompt attention should be given to the entire congregation. The crisis transition plan should contain a list of mental health care providers, with contact names and phone numbers.

Command Structure — In the emergency phase of a crisis (generally the first twenty-four hours but as long as one week), there is often insufficient time for collaborative or group decision making. Trusted individuals have to be given the authority to act. These individuals should be identified in the crisis plan.

Continuity of Service — Since the primary mission of the church is to provide service in the name of Christ, it is important that the plan feature a way for quality services to be continued wherever possible. Critical. Pastoral Resource. We call this person your “CPR” (for critical pastoral resource). The purpose of a CPR is to offer worship leadership during those first two critical weeks when the right tone can have long-term benefits. This provision for a CPR in a crisis plan has a number of advantages. It gives the congregation a worship experience under the leadership of someone they know and trust. It brings a person with the right gifts to the situ¬ation that can promote healing and inspire confidence. It sends a clear signal to the congregation that the church is in capable and compassionate hands. Finally, it gives leaders who are work¬ing to provide interim worship leadership more time to do that task well.

Communication — One critical function in a crisis is communication. Generally, it is advisable that one person be given the responsibility for managing communication. There are a number of levels of communication that must be managed:
• Staff
• Lay leaders
• Congregation
• Area pastors
• Denominational bodies
• Friends of the church
• Geographical communities (local, regional, national)
• Media communities (radio, television, Internet)

Restoration of Normalcy—Once the emergency phase of the crisis is past, work can be resumed on restoring the church to normalcy. This requires an orderly, focused process to recruit and orient a new pastor.”

The end result is the tendency to ‘fly by the seat of your pants’ with your next hire.  And that’s where things get really ugly.  Many churches hire out of desperation to fill a position.  Clearly, a transition plan would help many churches be more intentional and make better decisions when they hire.

Simply saying “no one thought it was needed” is just bad planning.  In Haggard’s case, he could have simply stepped into the street and been run into by a bus.  You never know.  And when you’re talking about the well-being of a group of God’s people, a more detailed and thought out approach is warranted.

I’m not picking on New Life… as a matter of fact, I think they did many things right, in spite of not having a plan.  Most churches, unfortunately, do not fare so well.

Take some time today and think… where would the church be without me?  Would some ministries come to a grinding halt?  Would the ministry of the church be hindered?  What can I do to make a transition (whether it is my choice and timing or not) go more smoothly?

The ministry-life of your church is at stake.  Take time to have a plan!

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This post has been viewed 943 times and was added on December 04, 2006 by Todd Rhoades.
Filed under: Leadership Issues  Leadership Development  
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  There are 19 Comments:
  • Posted by Djkeyboard

    As a staff member and on elders boards, I’ve lived through three church scandals.  I can say from experience there is no plan that will work 100% of the time.  Solid and biblical leadership will make a huge difference.  Lay elders who have a strong understanding of biblical principles will help keep the church on track and away from what I refer to as emotional response.  We’ve gone through financial scandal, sexual scandal (twice), and just as deadly, poor leadership.  Each case had it’s own way of developing, but all had one common thread - lack of accountability.  Each pastor had aquired a level of power and authority to the point of creating fear of them.  When you fear a pastor’s power, it will have the causitive effect of negating feedback.  It is the desired effect the pastor seeks, for without feedback there is never opposition to ideas or direction of leadership.  It is the most damaging thing to ministry in my opinion.  Even Chirst exampled submission to the Father and he submitted Himself to us in the very fact that he lowered Himself to become a man.  Naturally, my radar blips around pastors or staff who are seemingly untouchable and unaccountable to others.

  • Posted by

    I agree with Dj that pastors need to be held accountable and remain touchable and approachable. Nothing bugs me more as a pastor then for someone to have an issue and not come to me and talk to me about it. And when they do approach me with it, I deal with it ASAP.  I have worked for people and seen pastors who run from confrontation and in doing so they try to sweep issues under the rug and hope that they will go away. But my mom used to tell me when she taught me how to clean house, “The problem with the dirt that you hide is that it eventually begins to stink and then you have two problems instead of just one.”
    I have only been at my current church for four months now and this is my first senior pastorate. I recently approached the board about putting together an accountability group of other men for me with the hope that it would grow into other men’s groups. I need and want that accountability. It helps one to avoid pitfalls and if wrongly accused, it gives someone a witness on their behalf.
    We do not have a plan like Todd spoke of and even though they may not work 100% perfectly, it would still better to have one then to ;fly by the seat-of-your-pants.’ We will look to work on a plan after reading this article, thanks Todd for the insight.

  • Posted by Pastor Rock

    Oh by the way Todd. I have been reading MMI for a couple of months now and my last comment was my first. Thanks for all you do to encourage and educate pastors and Christian leaders.
    http://www.onerockcryingout.blogspot.comcom

  • Posted by

    I agree with djkeyboard all pastors and everyone under them must be answerable to someone or a board.  We are not Christ and since we are human we all have the possibilty of falling.

    We know we need to always keep our eyes on Christ but Satan knows our weak moments also
    and when we have a weak moment if we do fall or even die suddenly of a Heart attack or whatever while we are looking to Christ we need to put in order along with the church or the board a plan so that God’s work will go forward.  As the bible admonishes us everything in decency and in order.  This is by the word something we should do in our churches.

  • Posted by

    I really enjoyed the topic this am.  I have personally been envovled in several unique churches where scandel in one form or fashion has taken place.  The two most important things I have always felt are as folllows.
    1) Restoration:  Even if it is not at the church it took place.  From Gen. to Rev. the word of God, the plan of God Has always been restoration.  We all need healing.  I think back a couple of weeks ago to “Why good leaders fall.” We are all human.

    2) Truth and Honesty with each congragation:  We as leaders in the Church will have to give an acoount for those we lead.  We need to help heal those who have been hurt by whatever the situation is/was.  As pastors we are to care for the “Sheep” not butcher them.

    I love how many of these type of resources are coming more to the focus.  unfortunate circumstances sometimes happen to make all (save many) take notice.

  • Posted by

    Dear Friends in Christ: 

    Preparation for transition is a problem for those who think that “it” is never needed and for those who will never train-up another because they believe they will be in the pulpit longer than Methuselah.  My wife and i have just left a church (to resetablish a work in our local area) were we were considered “pastors’ in name only.  The pastor had a bad habit of bringing in guests where he made mission trips even though he has elders and others who could fill his pulpit.  Security in authority was always in question by those individuals.  Having worked secualr jobs, this problem of giving authority and responsibility is not new.  We, as long as we are in the flesh, will never live up to what Jesus did - - -preparing for His departure and handing over the reigns to Peter and the 10 others (not a typo for Matthias was not appointed until Jesus ascended in the Book of Acts 2:9-17). 
    Anyway, now he is alone without “in-house” support...what would happen if he was unable to carry on.  With a church of 40 members, I believe it would fail (I’m sure big churches would split as well) , unless the Lord’s Divine Mercy set another immediately in.  We must be prepared.  As I recall, there are a lot of scriptures which instruct us to prepare.  We’ve become too lax in this country, and myabe God is shaking those branches and sifting the wheat for the last day revival.
    Your Brother in christ
    Pastor Bill

  • Posted by djkeyboard

    After reading some of the responses and thinking of my initial one, I think I’d like to add an additional thought.  The best advise I have is to put into place the preventative measures ahead of time which would prevent the opportunity for the sin to develop in the first place.  Yes, we will see failure and need to step to the plate to deal with it when it happens, but I do believe many of the problems we experience in the church is “helped along” because we are not proactive enough in our leadership structures to diligently persue checks and balances.  Quite frankly, we don’t “do” church very well.  If we ran our businesses like most people take care of churches, we wouldn’t have businesses. 

    I was amazed when enduring one of the scandals dealing with sexual impurity and adultery to find elders in the room confusing restoration of the individual with biblical leadership qualifications.  While restoration is important to help an individual’s relationship with Christ to be restored (i.e. forgiveness), church leadership is another complete issue.  I Tim. 3 is specific and calls for an elder to be exemplary in character, homelife, reputation, attitude, temperment, etc.  Most of the confusion happened because some in the room had misplaced loyalty to the person and not the biblical principle.  The danger of personality driven church ministry is that the person sometimes is elevated above the Word of God.  Our primary relationship as leaders in any church, is to maintain the purity of the church, the focus of the ministry on the headship of Christ, and the integrity of the Word of God.  (Okay, excuse me while I step back down from the soapbox now...)

    The office of pastor and elder is a servant’s office.  No where in scripture are we commended to be executives, commanders in chief or presidents of corporations.  We are galley rowers in the bottom of the boat pulling on the oars.  I listened to a CD of James McDonald this week and his statement sums this up.  We are to live in a continual state of brokeness.  If we would only do this, the fifedoms and mini kingdoms some pastors build for themselves would disappear, and the glory for which the Lord desires, would be directed to Him - where it belongs.

  • Posted by Pastor Rock

    Dj is right that pastors are servants. Jesus is the ultimate servant and our ultimate example. He came to serve, not to be served. Pastors are also leaders. Jesus is the ultimate leader. And how did he lead? By serving! We as pastors are called to be leaders, but we are called to serve those we lead, not ask those we lead to serve us. A part of serving others is preparing them to be leaders and disciples. By rising up leaders and disciples we are ensuring the continuation of the Church. To go along what Pastor Bill said, the true test of a leader is how his organization works without him. If we leave a church and it crumbles, we did not do our job empowering others for service to the Kingdom. I have always felt the one of our jobs as a pastor is that from day one in a new ministry we are to be getting that ministry ready to turn it ove to someone else because, even if we do stay in that ministry as long as Methuselah, one day we will no longer be there and somebody else will have to lead/serve it.

  • Posted by

    Most churches are being run by a bunch of clowns.  They hire people based on charisma and personality, not moral character and depth of character.  So why are we all shocked when we see the results?  When a church is so wrapped up in its hip hop approach to ministry, and trying to be cool, and get people in the door, they don’t have time to waste something like real biblical discipleship.  It did not surprise me that haggart fell, (probably most pastors of mega churches are in the same boat as he), and it doesn’t surprise me that there isn’t a plan.  why should there be?  everyone worshiped the man, it was all centered around him!  when are we going to wake up to the commercialism, shallowness, empty spirituality, sick administration, poor leadership, shallow pastors, morally bankrupt mega churches?  and when are we going to stop making excuses for them!

  • Posted by djkeyboard

    Ok - sounds like Oliver has a bitter taste in his/her mouth.  I’d be careful not to lump all mega churches into one summation.  There are many of them who really do a good job of church discipline, eldership training, accountability groups and effective koinonia.  However, there are also quite a few who don’t do well in these areas.  As for making excuses for them, I would agree that we sometimes give too much latitude to those in senior positions.  We should be careful not to diminish their calling by disrespecting their position.  But, we should also revere the position to such a degree that we hold a high accountability to the person holding it.  Likewise, the person holding the position should recognize how crucial it is that they live a pure and open life, for the sake of the ministry. 

    Let’s not toss out the baby with the bath water......let’s all work to improve the level of communication and accountability in the church.

  • Posted by

    yes, Oliver had a very bad taste in his mouth.  Guess who put it there?  Do you jesus would have put up with the garbage that passes for our churches today?  This is what would happen.  Jesus comes in day one, the mega church is ectastic, they are all jumping all over him, singing hosanna hosanna!  bless the Lord.  Day 2- Jesus comes into church, he sees the pop music on sale, carnival games, pastors preaching their ‘narrative style’ feel good its ok to sin cause we are all sinners messages, youth rooms full of games, videos, playstations, entertainment center, and guess what?  He pulls out a whip and whips the whole lot of right out into their enormous parking lot.  He tells them that is house is suppose to be a house of prayer, not a den of theives.  And then guess what happens next?  how dare he!  how dare he question what these great evangelical leaders of ours have come up.  A heresy trial!  If Jesus were in our churches we would excommunicate him at best, maybe even re-crucify him.

  • Posted by djkeyboard

    Without wishing to promote a public argument, I’d like to respond to you, Oliver.  From your own posting, I’d like to answer your initial question.  Who put it there? 

    The truthful answer is that you put it there. We are instructed in scripture to never let a root of bitterness begin within us.  The passage is a progressive one...the root of bitterness will result in an outgrowth of other responses, utlimately rendering us useless for His kingdom causes.  I suspect from the tone in your writing that you’re there. 

    Life is full of lousy things.  Since the church reflects our humanity (because we are in corruptible bodies and won’t be perfected until we trade them in for the incorruptible ones..) we are going to consistently have to deal with sin and shortfalls in our congregations, leaders, pastors, and elders.  It’s the real world, so deal with it. 

    You sound like you expect utopia here on earth.  Won’t happen, so grow up.  The good news is that you are not responsible for the sins of others.  You are responsible for your own, and your own attitude.  My advise to you is to quite blaming others for your sour taste, look in the mirror and recognize that you’ve left your first love of Christ somewhere in your past, go back to that point and revisit the cause, ask forgiveness for abandoning your call in Christ, and pick it back up.....quit your whinning.  Others didn’t give you a sour taste - you’ve chosen to become sour. 

    Been there, done that.  This is experience talking - been at ministry for more than 30 years, been through many disappointing times in church leadership, been sour myself - realize that you are hurting no one but yourself, and you are solving nothing by being bitter.  Quit shining your martyr badge....you haven’t died for Him yet.  Try living for Him instead.

  • Posted by Leonard

    Oliver,on the other post you said you were still in ministry.  I do not know what kind of ministry you do, if you are a pastor, paid, volunteer, on your own or in a church but I would encourage you to take some time and heal.  The anger you feel over the wounds you have experienced will only lead to harm in others.  I do not know if you have a family but if you do, don’t pass the anger on to them.  I’ll be praying for you brother.

  • Posted by

    I am not bitter people in the church, and I am not looking for a perfect church, dont get me wrong.  I blame the leadership 100%.  We have to stop making excuses like saying “its the real world” and we are “all sinners”.  these are excuses.  I had more support and geniune care from an unsaved boss at a fortune 500 company than I did from a so called ‘pastor’ who used blackmail, manipulation, and every unethical practise you can thing of.  Its pretty sad when unsaved people treat you better and run a more professional organization than does a church.  You say many mega churches do a good job of discipline, and fellowship!  right!  name ONE.  I will visit it.  Most mega churches ideas of fellowship is going on picnics, and outings.  Outing after social outing.  The church is nothing more than a glorified country club!  Lets give more money to keep these sick organizations propped up!  Fellowship is not going out to dance the jitterbug!  the movie Lord of the Rings did a good job with the word fellowship.  It was people on a quest.  Today, the mega-church is full of people who are narcasistic, materialistic, up to their ears in wealth, selfishness, and comfort.  Its a pathetic mess, and most people are so blind to it!  wake up!  The only contingency plan all mega churches need is to close their doors.  I am single, and i couldn’t bring anyone else into this world with the church the way it is.  Never!

  • Posted by

    lets apply your logic to the old testament.  Jeremiah, quit your whining, grow up, so what if Israel is whoring after other gods?  You are not responsible for their sins, just your attitude.  Interestingly isn’t it?  Do you think God has a bad taste in his mouth?  lets see...revelation says, “I will SPEW you out of my mouth”, hmmmm may God needs an attitude readjustment!  Israel compromised herself, she went after the practices of the canaanites, so the church has done the same thing!  and God’s will judge it!

  • Posted by djkeyboard

    whew.  For someone claiming to not be bitter, you sure sound like you are.  You sit in a seat of judgment and castigate people you don’t even know, or have a clue about.  If that’s what you call being an effective person for Christ, I feel sorry for you. 

    I’m not going to respond again, so this is my last post back to Oliver.  You seem to have it out for any church that draws any kind of crowd.  While I would be wary of those offering washed out religion, those without the preaching of the cross, the blood of Christ for salvation and the Lordship of Him in their lives, there are some who do.  I think of John MacArthur’s church, Rick Warren’s, David Jeremiah, and many others who hold true the Word and preach it well.  They have large churches and are very efffective in today’s society. 

    I don’t know your life.  God does.  I would wonder just how effective you are personally in other people’s lives?  How many have you won for Him.??  Who do you influence to the cross with your spirit and approach?  There are plenty of critics in the world, we sure don’t need another.  I’ve never seen a statue erected to honor a critical person. 

    You’ve indicated you’ve been hurt by leadership in church.  Guess what?  Who hasn’t?  Leaders don’t walk on water.  They put their pants on just like everyone else.  I’m pretty sure they have bad breath, smelly armpits and other quite normal human qualities.  So why should any of us expect them to be different than we?  You seem to have a problem seeing people as God sees us.  God sees the faults, the sin, the shortsightedness, the pride, the ego and the selfishness.  Hello.  I’m not excusing this, I’m simply recognizing that we live in a fallen world, in fallen condition with fallen people.  All of us, including you and me. 

    The sooner you come to grips with this in your life, the sooner God can begin working grace through you to others.  Right now, all you seem to offer is venom.  I think the snake was Satan’s ploy, wasn’t it? 

    I am praying for your release, for you are trapped at the moment.

  • Posted by

    The church I’m ministering in handled a delicate situation, no impropriety, only a mention of the possibility of one, by removing the couple from a minor leadership position from the church. They were supposed to have been spoken to and gotten their perspective but nothing was ever said. The folks were deeply hurt and left the church. Subsequently most of the family left as well.  I think that perception is everything. The perception was that these people “could” possibly be doing something inappropriate. The fact is they weren’t.  They were innocent but the leadership never followed up on the problem.
    To me the problem was the behind the scenes discussion or accusation. If the accuser had gone to the couple and discussed their concern I think the whole situation might have been averted. However, if the seeds of this kind of leadership were already in place, something else probably would have happend the same scenerio would have taken place, only with a different set of people.
    I’m afraid we as a faith community don’t handle some of these things well. As a redemptive community shouldn’t we be looking for ways to reconcile? Jesus did confront sin, bad choices and gross negligence, but I believe it was all to real folks into His love and forgiveness. Sometimes I think we the church point out sin so we push “it” (people) away.  Better to cut out the cancer than to infect the whole body is our motto.  I don’t think that’s what scripture teaches, “...let the tares grow up together and then at the judgement they will be sifted...” Yes, I know Paul talked about putting out from their midst those who adhered to sin and not forgiveness. But again, the choice to follow sin was on the the third party, not from the churches perspective.
    There’s more to this discussion than meets the eye.
    Blessings to you all in this life long struggle.

  • Posted by

    I will try to be more composed.  let me just try to explain where Iam coming from.  I am coming from years of ministry in these sick churches.  I don’t think Warren has done anything effective, his ministry is an exampe of the problem.  I happen to know first hand of how his ministry is causing numerous problems every where it goes that i cannot get into.  But i would point out his lack of doctrinal knowledge, simplistic sermons that are theological incorrect and full of falsehoods.  he is a marketing machine.  I am done waiting to see something in that Evangelical culture (and all of their approach) that shows any kind of maturity.  These leaders like warren and Haggert may be my brothers and sisters, but I am tired of making excuses for them.  They are what they are.  If this is where people want to be, fine, I dont believe that the coincedence of the shallowness of these leaders and their ministries and their preoccupation with the culture and techniques is unrelated to their moral failures, and destruction they leave in their wake.  (in people lives) Shallowness breeds shallowness breeds shallowness.  you are right that one ever erected a statue to a critic, guess what? i don’t want a statue!  the warren of this world want statues, not me.  I hope that someone somewhere will see the truth of what I am saying.  i think as a movement evangelicalism is going to die, slowly kill itself off, just like liberalism.  i think it may be dead already.  and history will prove me right, when they right the obiturary of evangelicalism, it will be laid at the feet of warren inc.

  • Posted by Jan

    I think you need to be very careful.  Sounds to me that in your anger, you are crossing the line into judgement.

    Yes, we are to use discernment, and some of the points you made are valid concerning the church today.  But your points are lost in your use of vitrolic statements and judgements concerning particular individuals in ministry.  You do not know their heart.  No one does but God.

    And you catch more flies with honey....

    Honestly, if you don’t get a handle on this, I don’t see you happy in any church.  I hope this stuff isn’t spewing into your everyday life and this is just an outlet for you.

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